Personal Assistant to Head of Operations

Gmmh; Salford; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

30% evening/weekend pay enhancements

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Job summary

Greater Manchester Mental Health Foundation Trust in Salford and Trafford is seeking a Personal Assistant to the Head of Operations. The role provides confidential administrative and secretarial support, manages diaries, coordinates governance meetings and ensures timely communications.

Fixed term 12 months maternity cover, 37.5 hours per week, salary £28,392 - £31,157 pro rata. NHS AfC Band 4. You will work with the Governance Facilitator and Service Manager to support the locality teams.

Qualifications

• Administrative support to service level staff.
• Admin office experience is essential.
• Typing of team meeting notes and reports; minutes for senior management.

Responsibilities

• Record governance meetings accurately to support safe service delivery.
• Coordinate events, agendas, minutes, room prep and IT equipment for meetings and workshops.
• Manage managers'/clinicians’ inboxes and flag actions; maintain electronic diaries and arrange appointments.

Skills

Administrative support

Admin office experience

Diary management

Minuting senior meetings

Job description

Personal Assistant to Head of Operations

NHS AfC: Band 4

Main area Admin Grade NHS AfC: Band 4 Contract Fixed term: 12 months (maternity cover) Hours Full time - 37.5 hours per week Job ref 437-8329923

Site Salford and Trafford Community Care Group Town Salford and Trafford Salary £28,392 - £31,157 pro rata Salary period Yearly Closing 26/10/2026 23:59

Job overview

The post holder will report directly to the Governance Facilitator and will closely support the Service Manager to ensure the provision of a comprehensive, confidential, accurate, administrative and secretarial service to them and to work as a member of the administrative team. A particular responsibility will be to ensure that communications to and from the Head of Operations are effective and timely.

Main duties of the job

• Ensure all governance meetings take place and are recorded accurately to ensure the safe running of the service in regards to our service users.
• to facilitate and coordinate events and all prevailing administrative duties including planning, agendas, take / type minutes (using paper and electronic methods), preparation of room and IT equipment, arrange venues and refreshments as required on request for meetings, workshops, investigations, and supervision.
• Management of inboxes for managers / clinicians and maintaining a process for flagging up email that require action.

To maintain and manage all electronic diaries and use these diaries to arrange appointments and meetings for your allocated managers.

To ensure all managers / clinicians are in receipt of all papers required for meetings.

Prepare and collate any team briefs / communication appropriate to the service, ensuring deadlines are met for effective information sharing across the Localities

Any other duties commensurate to the role.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts

Person specification

Experience

• Administrative support to service level staff
• Admin office experience

Experience

• Typing of team meeting and reports
• Minuting senior management meetings

Knowledge

• Co ordinating of diary management
• Previous PA experience

Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.