Team Administrator

Dorset HealthCare; Dorchester; On-site; GBP 9,000 - 11,000; Part time

Job summary

Dorset HealthCare is seeking an enthusiastic and organised Team Administrator to provide admin support to our District Nursing team in Dorchester. You will play an important role in supporting the smooth and efficient running of the service by providing high-quality administrative and secretarial support to the clinical team.

This is a part-time post of 15 hours per week. The post holder will be required to work flexibly to meet the needs of the service and to handle confidential information

Qualifications

• Administrative and secretarial duties in a clinical setting.
• Discretion handling confidential and sensitive information.

Responsibilities

• Provide administrative and secretarial support to clinical teams.
• Handle confidential, sensitive, and urgent information appropriately, maintaining discretion at all times.
• Work as part of a team to support service delivery.
• Act as a point of contact for patients, carers, staff, and external agencies, delivering a friendly and professional service.
• Respond to enquiries efficiently, sensitively, and in a timely manner.
• Support a positive patient experience through excellent communication and customer service.
• Maintain effective working relationships with colleagues and stakeholders across services.
• Organise and prioritise workloads to meet service demands and deadlines.
• Maintain accurate records and undertake a range of administrative tasks to support the effective running of the service.
• Provide cross-cover for the District Nursing and Anticoagulation teams as required, ensuring continuity of service during staff absences and periods of increased demand.

Skills

Administrative skills

Secretarial support

Communication

Tools

Office software

Job description

We are looking for an enthusiastic and organised Team Administrator to provide admin support to our friendly District Nursing team in Dorchester. You will play an important role in supporting the smooth and efficient running of the service by providing high-quality administrative and secretarial support to the clinical team

The post holder will play an vital role in ensuring the smooth day-to-day operation of services. The role requires the ability to manage sensitive, confidential, and occasionally urgent information with discretion, professionalism, and sound judgement.

This is a part time post of 15 hours per week. The post holder will be required to work flexibly to meet the needs of the service

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Provide administrative and secretarial support to clinical teams.

Handle confidential, sensitive, and urgent information appropriately, maintaining discretion at all times.

Work as part of a team to support service delivery.

Act as a point of contact for patients, carers, staff, and external agencies, delivering a friendly and professional service.

Respond to enquiries efficiently, sensitively, and in a timely manner.

Support a positive patient experience through excellent communication and customer service.

Maintain effective working relationships with colleagues and stakeholders across services.

Organise and prioritise workloads to meet service demands and deadlines.

Maintain accurate records and undertake a range of administrative tasks to support the effective running of the service.

Provide cross-cover for the District Nursing and Anticoagulation teams as required, ensuring continuity of service during staff absences and periods of increased demand.

At Dorset HealthCare we are on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We are a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We are all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We are an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.