Tea Mixologist (Part-Time) — Sample & Sell Joy

Bird & Blend Tea Co.; Windsor; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Sunday Times Best Places To Work 2024

Monthly tea allowance

Staff discount

Dog-friendly office

Job summary

Bird & Blend Tea Co. in Windsor is seeking a Tea Mixologist for part-time, temporary coverage. You will create tea-based drinks, share product knowledge, and deliver a memorable in-store experience.

You'll handle customer interactions, sampling, and till transactions while supporting stock and events. A passion for tea, friendly service, and flexible weekend/evening availability are key.

Qualifications

• Customer service experience preferred, ideally in 1-1 sales in retail or hospitality.
• Brand ambassador who represents the culture and values of Bird & Blend.
• Genuine passion for our products and ability to share enthusiasm with customers.
• Strong customer service skills with rapport-building.
• Professional, fair and kind interactions with customers and colleagues.
• Flexible availability including weekends and some evenings.
• Ability to approach people with a sample inside and outside the store.

Responsibilities

• Drive store sales and hit targets with enthusiasm.
• Handle till transactions smoothly and accurately.
• Follow store procedures for deliveries, stock takes and replenishment.
• Maintain a safe, tidy, compliant work environment.
• Support sustainability goals and the brand's ethics and product knowledge.
• Assist store management as needed and contribute to a positive team vibe.
• Become an expert on Bird & Blend products, drinks, and sustainability commitments.
• Greet customers with samples and create a welcoming atmosphere.
• Prioritise customer happiness and memorable shopping experiences.
• Support store and local events, including some evening work.
• Assist in sampling in-store and at external events.

Skills

Customer service

Brand ambassador

Product enthusiasm

Professionalism

Empathy

Flexible availability

Customer interaction

Approaching people

Team supportive

Excellence mindset

Job description

Bird & Blend Tea Co. in Windsor is seeking a Tea Mixologist for part-time, temporary coverage. You will create tea-based drinks, share product knowledge, and deliver a memorable in-store experience.

You'll handle customer interactions, sampling, and till transactions while supporting stock and events. A passion for tea, friendly service, and flexible weekend/evening availability are key.