TCI Clerk | Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospitals NHS Foundation Trust; Bebington; On-site; GBP 20,000 - 30,000; Full time

Job summary

A large healthcare provider in the UK is seeking a full-time Trauma and Orthopaedics TCI Clerk. The role involves supporting elective activities for day case and inpatient admissions, managing bookings, and ensuring clear communication with consultants and patients. Ideal candidates should have experience with Cerner and good interpersonal skills. The position offers a chance to work in a dynamic healthcare environment.

Qualifications

• Experience using Cerner and ideally TCI training (though training will be provided).
• Good people skills and the ability to prioritise own workload.
• Experience in a clinic setting would be advantageous.

Responsibilities

• Create, book, admit and discharge TCI encounters for patients.
• Arrange the booking, reception and follow up outpatient appointments.
• Complete all required documentation and computer records.
• Locate and request case notes as required and check for information regarding admission.
• Send out admissions letters and deal with all relevant enquiries from patients, relatives and GP’s.
• Deal with any difficulties relating to the admission of the patient.
• Ensure clear communications with the consultant and their secretary.
• Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
• Ensure strict monitoring of patients waiting times.
• Liaise with multi-disciplinary staff regarding Consultants annual leave.

Skills

Experience using Cerner

Good people skills

Ability to prioritize workload

Experience in a clinic setting

Job description

Overview

The Division of Surgery are looking to appoint a Trauma and Orthopaedics TCI Clerk on a full time basis to support the elective activity for day case and Inpatient admissions.

Responsibilities

• Create, book, admit and discharge TCI encounters for patients.
• Arrange the booking, reception and follow up outpatient appointments.
• Complete all required documentation and computer records.
• Locate and request case notes as required and check for information regarding admission.
• Send out admissions letters and deal with all relevant enquiries from patients, relatives and GP’s etc.
• Deal with any difficulties relating to the admission of the patient, referring to a higher level if required.
• Ensure clear communications with the consultant and their secretary.
• Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
• Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.
• Liaise with multi-disciplinary staff regarding Consultants annual leave.

Requirements

• Experience using Cerner and ideally TCI training (though training will be provided).

• Good people skills and the ability to prioritise own workload.

• Experience in a clinic setting would be advantageous.

Previous Applicants need not apply.

About Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents. We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint. We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m. The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

How to apply / Closing date

Please see Job overview & attached Job description for further information about the TCI Clerk position available with WUTH.

This advert closes on Friday 3 Oct 2025