Taxi Dispatch & Customer Support Operator

Ace Cabs Limited; Stamford; Vor Ort; GBP 20.000 - 25.000; Vollzeit

Benefits dieser Stelle

Established and growing local taxi company

Supportive, professional working environment

Opportunity for long-term, stable employment

Zusammenfassung

Ace Cabs Limited is recruiting Taxi Operators / Dispatch Operators to support our growing operation in Stamford. This role is ideal for organized, calm, and customer-focused individuals who thrive in a fast-paced environment.

As a Taxi Operator, you'll manage bookings, dispatch drivers, and support customers throughout their journey while providing high-quality customer service.

The position offers both full-time and part-time roles, requiring strong communication skills and a good knowledge of the local area.

Qualifikationen

• Operators must be 18+.
• Have a good conversational level of English.
• Have permission to work in the UK.
• Have a reasonable knowledge of the local area.

Aufgaben

• Answer incoming calls and take customer bookings.
• Dispatch jobs to drivers using our computerised system.
• Monitor vehicle availability and journey progress.
• Provide clear, polite, and professional customer service.
• Handle general enquiries and support daily operations.

Kenntnisse

Strong communication and customer service skills

Confidence using computers and booking systems

Ability to stay calm under pressure

Reliable, punctual, and detail-oriented

Previous operator or call-handling experience

Jobbeschreibung

Ace Cabs Limited is recruiting Taxi Operators / Dispatch Operators to support our growing operation in Stamford. This role is ideal for organized, calm, and customer-focused individuals who thrive in a fast-paced environment.

As a Taxi Operator, you'll manage bookings, dispatch drivers, and support customers throughout their journey while providing high-quality customer service.

The position offers both full-time and part-time roles, requiring strong communication skills and a good knowledge of the local area.