Target-Driven Appointment Setter for Water Sector

Universal Business Team; Stafford; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Profit sharing bonus

Company vehicle or car allowance

Free daily lunch

Additional holiday days (up to 5)

Opportunity to shape appointment‑setti

Job summary

Universal Business Team is seeking an Appointment Setter in a hands-on office-based role in Stafford. You will generate opportunities, book quality appointments, and support Sales Representatives to stay fully booked across the week.

You will be target-driven, comfortable with outbound calling, and able to navigate CRM to track activity and progress. The role offers a competitive salary and a pathway to shape a new function within the commercial team.

Qualifications

• Experience in appointment setting or telesales is valuable.
• Strong phone and outbound calling skills.
• Ability to hit weekly KPI targets.
• Excellent organisation and CRM discipline.

Responsibilities

• Make regular outbound calls and send emails to generate opportunities and book appointments.
• Work towards the target of 12 meetings booked per week and manage your activity to achieve KPIs.
• Keep the diaries of Sales Representatives filled with quality meetings.
• Follow up contacts, handle objections and convert conversations into confirmed appointments.
• Identify the right people within customer organisations for meetings with Sales Representatives.
• Qualify opportunities to ensure relevance to the team’s priorities.
• Proactively fill gaps in the Sales Reps’ diaries and plan who to contact next.
• Coordinate meetings and provide the Sales Reps with necessary information.
• Maintain accurate CRM records of calls, conversations, and bookings.
• Monitor activity and pipeline to determine when to follow up to hit targets.
• Share customer feedback and opportunities with the wider commercial team.

Skills

Target-driven

Outbound calling

CRM proficiency

Organised

Resilience

Communication skills

Tools

CRM software

Job description

Universal Business Team is seeking an Appointment Setter in a hands-on office-based role in Stafford. You will generate opportunities, book quality appointments, and support Sales Representatives to stay fully booked across the week.

You will be target-driven, comfortable with outbound calling, and able to navigate CRM to track activity and progress. The role offers a competitive salary and a pathway to shape a new function within the commercial team.