Talent Resourcing Manager – Critical Infrastructure (Energy)

Rullion; Milton; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Rullion is seeking an experienced Talent Resourcing Manager to lead a team delivering recruitment services for a strategic client in the Critical Infrastructure sector, with emphasis on Energy. You will partner with leadership to drive performance and continuously improve service delivery.

You'll coach up to four Talent Resourcing Partners, manage end-to-end resourcing, and strengthen client relationships through on-site visits and hybrid working arrangements.

Qualifications

• Experience leading recruitment or talent acquisition teams in MSP/RPO/agency environments.
• Experience supporting Critical Infrastructure, Energy & Utilities is highly desirable.
• Proven ability to build relationships with senior stakeholders and act as trusted advisor.
• Strong coaching and people leadership skills with a customer-focused approach.
• Commercial awareness with ability to identify service improvements and growth opportunities.
• Excellent communication, influencing and problem-solving abilities.

Responsibilities

• Lead, coach and develop a team of up to four Talent Resourcing Partners.
• Oversee end-to-end recruitment and resourcing against KPIs and SLAs.
• Build trusted relationships with key client stakeholders as strategic partner.
• Deliver high-touch, customer-centric service exceeding client expectations.
• Identify opportunities to enhance recruitment offerings through innovation and continuous improvement.
• Support workforce planning with market insight and talent intelligence.
• Take ownership of escalations and resolve issues promptly and professionally.
• Collaborate with internal teams to drive performance and share best practice.
• Monitor team performance and provide coaching and development.
• Strengthen client relationships and identify opportunities for account growth.
• Represent Rullion with regular client engagement and on-site visits.

Skills

Leadership

Stakeholder management

Coaching

Communication

Problem solving

Job description

We're looking for an experienced Talent Resourcing Manager to lead the delivery of recruitment services for one of our key strategic clients within the Critical Infrastructure sector, with a particular focus on Energy. This is an exciting opportunity to combine people leadership, client partnership and operational excellence, ensuring we continue to deliver an exceptional recruitment service while driving continuous improvement and identifying opportunities for growth.

What you'll be doing

• Lead, coach and develop a team of up to four Talent Resourcing Partners, fostering a high-performing, collaborative culture.
• Oversee end-to-end recruitment and resourcing activity, ensuring exceptional delivery against agreed KPIs and service levels.
• Build trusted relationships with key client stakeholders, acting as a strategic partner and primary operational contact.
• Work closely with the Leadership team to deliver a high-touch, customer-centric service that consistently exceeds client expectations.
• Identify opportunities to enhance and evolve the recruitment offering through innovative resourcing strategies and continuous improvement initiatives.
• Support workforce planning by providing market insight, talent intelligence and recruitment expertise.
• Take ownership of client and candidate escalations, ensuring issues are resolved promptly and professionally.
• Collaborate with internal teams to drive performance, share best practice and deliver consistent, high-quality outcomes.
• Monitor team performance, providing regular coaching, mentoring and development to enable colleagues to achieve their full potential.
• Proactively strengthen existing client relationships while identifying opportunities to support future account growth.
• Represent Rullion through regular client engagement and on-site visits.

What we're looking for

• Previous experience leading recruitment or talent acquisition teams within an MSP, RPO or agency environment.
• Experience supporting the Critical Infrastructure sector, particularly Energy and Utilities, is highly desirable. Candidates with experience recruiting across IT and technology disciplines will be particularly well suited to this role.
• Proven ability to build strong relationships with senior stakeholders and establish yourself as a trusted advisor.
• Strong coaching and people leadership skills, with a passion for developing high-performing teams.
• Commercial awareness with the ability to identify opportunities to improve service delivery and support account growth.
• Excellent communication, influencing and problem-solving skills.
• A proactive, resilient and customer-focused approach, with a passion for delivering exceptional client and candidate experiences.

Why join us?

• Opportunity to lead a high-performing recruitment team supporting a strategically important client.
• Blend of people leadership, client engagement and operational delivery.
• Scope to influence service innovation, continuous improvement and growth initiatives.
• Flexible hybrid working with regular client interaction.
• Be part of a collaborative, values-driven business committed to delivering exceptional outcomes for clients, candidates and colleagues.