Talent, Learning & Development Manager

TerraQuest Solutions Ltd; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Pension

Life Assurance

Employee Assistance Programme

Option to buy extra annual leave

25 days + Bank Holidays

Job summary

TerraQuest Solutions Ltd is seeking a Talent, Learning & Development Manager to lead the design, delivery and evaluation of our training strategy. Reporting to the Head of HR, you will embed a culture of continuous learning, develop competency frameworks, and drive staff development across the business.

Based in Birmingham with hybrid working, you will manage external providers, maintain the LMS, analyse training data, and partner with stakeholders to close capability gaps and support succession

Qualifications

• Extensive experience in Talent, Learning & Development within fast-paced settings.
• Experience designing and managing performance frameworks.
• Proven ability to design, deliver and evaluate blended learning with KPIs.

Responsibilities

• Continuously review and improve the Talent, Learning & Development Strategy to align with business objectives and growth.
• Foster a culture of continuous learning, performance and professional development through frameworks and development plans.
• Develop and maintain structured competency frameworks, skills banks, and career pathways.
• Design, deliver, and evaluate diverse learning solutions, including leadership, apprenticeships, and compliance training programs.
• Manage relationships with external providers, maintain the LMS, and use data/KPIs to inform decisions.
• Collaborate with HR and stakeholders to anticipate talent needs and ensure policy compliance.

Skills

Talent management

Learning & development

Performance frameworks

Competency frameworks

LMS management

Stakeholder management

Adult learning principles

UK employment legislation (L&D)

Tools

Learning Management System (LMS)

Job description

TerraQuest

Role: Talent, Learning & Development Manager

Location: Birmingham in line with our Agile Working Policy. You will need to be able to work from our office 2 days per week or as often as business needs require.

Salary: Competitive

Who we are...

TerraQuest Solutions Ltd is an award-winning and market-leading specialist provider of planning, land, property, and business solutions. We are an established and trusted organisation that is renowned for its expertise in providing innovative and cost-effective solutions to both public and private sectors. Our team delivers bespoke, flexible, and efficient services through a process-orientated delivery structure. We pride ourselves on strong customer relationships evidenced by the high proportion of referrals and repeat business.

Why work with us...

We are a Living Wage Foundation accredited employer, committed to supporting the well-being and development of all our people. With competitive salaries, enhanced Family Friendly policies; a fabulous suite of benefits (including: Pension; Life Assurance; Employee Assistance Programme; option to buy additional annual leave in addition to 25 days plus Bank Holidays); true flexibility with our Agile Working approach, and superb training and development opportunities, we really care about our team!

What we need...

Due to a period of sustained growth, we are looking to recruit a Talent, Learning & Development Manager to join our People Team.

Reporting to the Head of HR and working within the broader People Team, the post holder will be primarily responsible for embedding a culture of continuous learning, high performance and career development. The postholder will deliver the Company's Training & Development Strategy through the implementation of effective performance development processes, competency frameworks, skills management, learning programmes and talent initiatives, ensuring learning interventions support succession planning, close capability gaps and enhance employee engagement and retention

What you will be doing...

• Continuously review and improve the Talent, Learning & Development Strategy to align with business objectives and support organisational growth.
• Foster a culture of continuous learning, performance, and professional development through performance frameworks, development plans, and regular manager-employee development conversations.
• Develop and maintain structured competency frameworks, skills banks, and career pathways to support workforce planning, internal mobility, and succession.
• Design, deliver, and evaluate diverse learning solutions, including technical, leadership, mentoring, apprenticeships, and compliance training programs.
• Manage relationships with external learning providers, maintain the Learning Management System, and monitor learning effectiveness with data and KPIs to inform strategic decisions.
• Collaborate with HR and stakeholders to anticipate future talent needs, support organisational change, and ensure compliance with legislation and company policies.

What we are looking for...

• Extensive experience in Talent, Learning & Development within fast‑paced organisational settings, including designing and managing performance frameworks.
• Skilled in developing competency frameworks, skills matrices, and organisational capability models to support workforce development.
• Proficient in designing and delivering blended learning solutions and evaluating their effectiveness through KPIs, feedback, and business outcomes.
• Experienced in managing Learning Management Systems, coaching managers, and facilitating workshops and development programs using adult learning principles.
• Knowledgeable about talent management, career development, succession planning, apprenticeship programmes, and UK employment legislation related to learning and development.
• Strong stakeholder management, communication, analytical, and digital skills, with a passion for continuous learning, adaptability, and maintaining high standards of integrity and confidentiality.

TerraQuest Solutions Ltd is committed to promoting equality of opportunity in all aspects of employment and to creating an inclusive working environment in which individuals are treated with dignity and respect.

We ensure that no job applicant, employee, or worker receives less favourable treatment on the grounds of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, political opinion, sex, or sexual orientation.

TerraQuest Solutions Ltd operates in compliance with the Fair Employment and Treatment (Northern Ireland) Order 1998. We monitor the composition of our workforce in accordance with the Fair Employment (Monitoring) Regulations (Northern Ireland) 1999, and where applicable, submit annual monitoring returns to the Equality Commission for Northern Ireland (ECNI). All monitoring information is held securely and processed under the legal basis of compliance with a statutory obligation, in accordance with the UK GDPR and the Data Protection Act 2018. We do not rely on employee consent and ensure all personal data is treated with the utmost confidentiality and integrity.

TerraQuest aims to use this data to help identify and address any patterns of underrepresentation and to inform positive action measures where appropriate, fostering a workplace culture that embraces diversity and fair participation.