Talent Engagement Administrator

Sanctuary; Worcester; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Sanctuary Worcester is seeking two Talent Engagement Administrators to join our in-house recruitment team. You will support the end-to-end process from hire requests to onboarding, manage approvals, publish adverts, and coordinate pre-employment checks, while handling the shared mailbox with care.

The role emphasizes an engaging candidate experience, accurate data handling, and close collaboration with hiring managers to shorten time-to-hire and improve recruitment efficiency.

Qualifications

• Administrative experience in a fast-paced environment, ideally recruitment or HR.
• Customer service excellence with a positive candidate experience.
• Clear, professional communication and stakeholder updates throughout processes.
• Strong organisational skills with the ability to manage workload and deadlines.
• Attention to detail and ability to handle confidential information.

Responsibilities

• Publish job adverts and coordinate pre-employment checks (right to work, criminal records, references).
• Manage internal approvals and maintain accurate records in the ATS.
• Coordinate and respond to recruitment queries and support onboarding.
• Respond to emails and manage a shared mailbox with professionalism.

Skills

Administrative experience

Customer service

Communication skills

Organisational skills

Attention to detail

Discretion and integrity

IT literacy

Tools

Excel

Microsoft Office

SuccessFactors ATS

Job description

Worcester based with a balance of home and office working

£25,844 - £27,209 per year

35 hours per week - Monday to Friday - 9am to 5pm

Sitting within the Central Talent Team (CTT) function, we have an exciting opportunity for two Talent Engagement Administrators to join our dedicated in-house recruitment team; this team provides end-to-end recruitment expertise, supporting the Group operations. In this varied and rewarding role, you’ll work closely with hiring managers from the initial recruitment request through to onboarding successful candidates. You’ll be responsible for managing internal approvals, publishing job adverts, and coordinating pre-employment checks including right to work, criminal records, and references. You’ll also help manage a shared mailbox, responding to complex recruitment queries with professionalism and care.

This is an exciting time to join the team as we introduce a new recruitment approach that enhances support for both hiring managers and candidates. You will play a key role in delivering our improved recruitment model, providing more end-to-end recruitment support to managers and serving as a primary point of contact for candidates throughout their onboarding journey. By actively supporting and championing these changes, you will help drive a more efficient recruitment process, reducing administrative burdens for managers, shortening time-to-hire, and ensuring a positive, consistent, and engaging experience for candidates from offer acceptance through to employment.

Skills and experiences:

• Administrative experience in a fast-paced environment, ideally within recruitment or HR
• Customer service excellence, with a strong focus on delivering a positive candidate and stakeholder experience
• Clear and professional communication skills, keeping stakeholders informed throughout the process
• Strong organisational skills, with the ability to manage your own workload, prioritise tasks, and meet deadlines
• Attention to detail, ensuring accurate data handling and timely updates to records
• Discretion and integrity, maintaining confidentiality at all times
• Good IT skills with working knowledge of Excel and Microsoft Office. We use SuccessFactors as our ATS

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £25,844 per annum (rising to £27,209 per annum after 12 months, subject to satisfactory performance)