Takeaway Assistant Team Leader

Pasta Evangelists; Glasgow; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Monthly bonus

Free pasta products

Cycle to work

Development opportunities

Team socials

Job summary

Pasta Evangelists in Glasgow is seeking a dedicated Takeaway Assistant to support the kitchen team in a fast-paced environment. You’ll assist the Team Leader with daily operations, ensure Food Hygiene and Health & Safety regulations are followed, and help train new starters according to company guidelines.

You’ll be customer-focused, enjoy working in a team, and be ready to contribute to sales targets while maintaining high product quality.

Qualifications

• Experience in a fast-paced kitchen or food retail environment.
• Customer-focused with a passion for service.
• Clear communicator, both verbal and written.

Responsibilities

• Attend meetings when required.
• Help train new starters according to company guidelines.
• Coach and support team members in their development.
• Track team absences and report them to the Team Leader.
• Ensure Health, Safety and Food Hygiene regulations are complied and report needs for corrective actions.
• Help create a customer-focused environment.
• Manage and report customer complaints per policy.
• Support the Team Leader in achieving sales goals and driving product quality.

Skills

Customer-focused

Team player

Strong communication

Kitchen experience

Food safety

Job description

At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Takeaway Assistant to join our fast-paced team.Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Opening hours: from 10.00am to 2.00am 7 days a week.

What you'll do at Pasta Evangelists:

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes.
• Help the Team Leader to train the new starters according to the company guidelines.
• Coaching and supporting team members in their development. Highlights high performing individuals.
• Track team absences and report them to your Team Leader.
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
• Help to create a customer focused environment.
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products enabling them to drive sales.
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

Who are you:

• You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused, and enjoy interacting with customers.
• You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover!

What we can offer:

• £13.00 per hour - £14.00 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business
  

Are you ready to join the pasta revolution?