Tag Heuer Client Advisor

Tag Heuer; Bicester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Private healthcare

Pension

Life cover

Uniform provided

Exclusive staff sales

Learning opportunities

Job summary

TAG Heuer is seeking a Client Advisor to deliver exceptional experiences with iconic luxury timepieces. You will develop long-term client relationships, drive clienteling activities, and act as a brand ambassador in-store and at events.

Access exclusive training and ongoing development opportunities within a premium retail environment. Join a dynamic team in a luxury boutique, focused on delivering personalized service, cultivating client data, and growing the active client base while upholding

Responsibilities

• Develop long-term relationships with clients.
• Follow clienteling objectives (outreaches, appointments, sales from appointments).
• Ensure qualitative client data collection and leverage it for personalized outreach.
• Stay updated on watch industry and local market competition.
• Deliver outstanding service as a TAG Heuer ambassador and embody brand values.
• Maintain grooming and luxury Visual Merchandising standards.

Skills

Excellent interpersonal skills

Communication skills

Presentation skills

Clienteling

Agility and multitasking

Job description

Compensation: Salary + Commission, Private healthcare, pension, life cover, uniform allotment, exclusive staff sales, and continuous learning opportunities.

At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some of the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.

We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.

LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.

MAIN MISSIONS:

A TAG HEUER CLIENT ADVISOR IS…

… A CLIENT DEVELOPMENT SPECIALIST

• / Develop long-term relationships with clients
• / Follows collective and individual clienteling objectives (number of outreaches, appointments, sales from appointments…)
• / Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way

…A PERFORMANCE-DRIVEN SALES EXPERT

• / Stays updated on the watch industry and local market competitive

Environment

Responsibilities:

… A TAG HEUER AMBASSADOR

• / Ensures an outstanding service is offered to all visitors in store
• / Embodies the TAG Heuer's brand values and acts as a passionate Brand Ambassador in and outside the boutique, especially at events
• / Ensures that grooming, attitudes, and Visual Merchandising meet luxury

Creative business driver, results-oriented

• / Excellent interpersonal, communication and presentation skills
• / Client-centric mindset, focused on recruiting new clients and growing the active client base
• / Agile, able to multi-task in a fast-paced environment