Luxury Brand Ambassador & Client Development Specialist

LVMH Group; Bicester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Private health insurance

Pension contribution

Company car

Employee assistance program

Job summary

TAG Heuer is seeking a Client Development Specialist to drive boutique sales and deliver unforgettable client experiences. You will embody the brand, engage with clients on- and off-site, and utilize data to tailor outreach and grow the active client base.

You bring luxury retail experience, English fluency, and strong selling skills, with knowledge of brand DNA and digital tools to support selling and events. Join a dynamic team within the LVMH group.

Qualifications

• Knowledge of luxury retail environment (2+ years).
• Fluent in English; second language a plus.
• Strong selling skills: discovery, presentation, upselling, closing.
• Understanding of sales KPIs: traffic, conversion, ASP, mix.

Responsibilities

• Plays a central role on the sales floor, increasing boutique sales and achieving objectives.
• Supports colleagues in the boutique and maintains omnichannel client experience.
• Proposes ideas to develop sales (merchandising, events, product mix).
• Embodies brand DNA and acts as a Brand Ambassador in and outside the boutique.
• Ensures qualitative client data collection and leverages data for personalized outreach.

Skills

Luxury retail knowledge

English fluency

Clienteling skills

Sales KPI understanding

Brand storytelling

Digital tools

Brand DNA knowledge

Front & Back tools knowledge

Retail procedures

Interpersonal skills

Tools

CEGID

Salesforce

Job description

TAG Heuer is seeking a Client Development Specialist to drive boutique sales and deliver unforgettable client experiences. You will embody the brand, engage with clients on- and off-site, and utilize data to tailor outreach and grow the active client base.

You bring luxury retail experience, English fluency, and strong selling skills, with knowledge of brand DNA and digital tools to support selling and events. Join a dynamic team within the LVMH group.