Systems Technician: EV Diagnostics & Customer Care

LSH Auto Limited; Stockport; Hybrid; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Colleague Referral Scheme (£500 - £100

Mercedes Benz training and leadership

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday (including bank HOLID)

Job summary

LSH Auto Limited, a premium Mercedes-Benz dealership group, is seeking a Systems Technician in Stockport to maintain high standards of quality, safety and reliability. You will diagnose and repair vehicles, communicate findings to customers, and work to manufacturer timescales.

The role requires hands-on dealership workshop experience, EV diagnostic skills, and a Level 3 NVQ in light maintenance. A valid UK driving licence and willingness to pursue EV qualifications are essential.

Qualifications

• 3+ years hands-on technician experience in a dealership workshop.
• Experience with electric vehicle diagnostics.
• Strong practical vehicle diagnostic skills.
• Experience communicating vehicle repairs clearly to customers.
• Valid UK driving licence and eligibility to work in the United Kingdom.
• Willingness to pursue further qualifications in EV technologies.

Responsibilities

• Perform maintenance, servicing, and repairs on Mercedes-Benz vehicles to manufacturer standards.
• Diagnose vehicle faults and conduct comprehensive testing to confirm successful repairs.
• Replace components, lubricants, and consumables while maintaining accurate service records.
• Create CITNOW videos explaining vehicle condition and recommended work to customers.
• Maintain a clean, organised workshop and complete tasks within manufacturer timescales.

Skills

Electric vehicle diagnostics

Diagnostic skills

Hands-on technician

Customer communication

Driving licence (UK)

Education

Level 3 NVQ Light Maintenance Technician

Job description

LSH Auto Limited, a premium Mercedes-Benz dealership group, is seeking a Systems Technician in Stockport to maintain high standards of quality, safety and reliability. You will diagnose and repair vehicles, communicate findings to customers, and work to manufacturer timescales.

The role requires hands-on dealership workshop experience, EV diagnostic skills, and a Level 3 NVQ in light maintenance. A valid UK driving licence and willingness to pursue EV qualifications are essential.