Systems Technician - Mercedes Benz

LSH Auto UK Limited; Stockport; On-site; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Referral bonus (£500 - £1000)

Mercedes Benz training programs

Platinum Plus Rewards

Colleague Car Purchase Scheme

Eye care vouchers

Life Assurance (4 x annual salary)

31 days holiday, rising to 38 with com

Wellbeing Support

Company Pension

Full uniform provided

Job summary

LSH Auto is seeking a Systems Technician to join our Mercedes-Benz service team in Stockport. You will diagnose faults, perform maintenance and repairs to manufacturer standards, and communicate findings clearly to customers.

The role emphasizes hands-on diagnostics, workmanship, and keeping accurate service records. A Level 3 NVQ in maintenance and dealership experience are required, with EV diagnostic capability and a UK driving licence.

Qualifications

• NVQ Level 3 Light Maintenance Technician qualification.
• 3+ years hands-on technician experience in a dealership workshop.
• Experience with electric vehicle diagnostics.
• Strong practical vehicle diagnostic skills.
• Experience communicating vehicle repairs clearly to customers.
• Valid UK driving licence and eligible to work in the United Kingdom.
• Willingness to pursue further qualifications in electric vehicle technologies.

Responsibilities

• Perform maintenance, servicing, and repairs on Mercedes-Benz vehicles to manufacturer standards.
• Diagnose vehicle faults and conduct comprehensive testing to confirm successful repairs.
• Replace components, lubricants, and consumables while maintaining accurate service records.
• Create CITNOW videos explaining vehicle condition and recommended work to customers.
• Maintain a clean, organised workshop and complete tasks within manufacturer timescales.

Skills

EV diagnostics

Diagnostic skills

Customer communication

Hands-on technician

Dealership workshop experience

UK driving licence

Education

Level 3 NVQ Light Maintenance Technician

Job description

LSH Auto is a premium automotive retailer and Mercedes-Benz dealership group, offering new and used vehicle sales alongside comprehensive aftersales support. Our teams are focused on delivering a high standard of technical care and customer service, helping drivers keep their vehicles performing at their best.

As a Systems Technician, you will play an important role in maintaining the quality, safety, and reliability customers expect from the Mercedes-Benz brand. This role is suited to a hands‑on technician who takes pride in accurate diagnostics, efficient workmanship, and clear communication that helps customers understand the condition of their vehicle and the work recommended.

Hours - 40

Salary - Up to £57,000 including OTE bonus

Responsibilities

• Perform maintenance, servicing, and repairs on Mercedes-Benz vehicles to manufacturer standards
• Diagnose vehicle faults and conduct comprehensive testing to confirm successful repairs
• Replace components, lubricants, and consumables while maintaining accurate service records
• Create CITNOW videos explaining vehicle condition and recommended work to customers
• Maintain a clean, organised workshop and complete tasks within manufacturer timescales

Requirements

• Level 3 NVQ Light Maintenance Technician qualification
• 3+ years of hands‑on technician experience, including experience working in a dealership workshop
• Experience with electric vehicle diagnostics
• Strong practical vehicle diagnostic skills
• Experience communicating vehicle repairs clearly to customers
• Valid UK driving licence and eligibility to work in the United Kingdom
• Willingness to pursue further qualifications in electric vehicle technologies

Benefits

Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided