Systems Technician - Mercedes Benz

LSH Auto; Stockport; On-site; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Colleague Referral Scheme

Mercedes-Benz training programs

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

Job summary

LSH Auto, a premium Mercedes-Benz dealership group in the United Kingdom, seeks a Systems Technician to maintain high standards of technical care and customer service. You will diagnose faults, perform diagnostics testing, and communicate vehicle conditions to customers while adhering to manufacturer timescales.

The role offers a hands-on environment with opportunities in electric vehicle technologies, ongoing Mercedes-Benz training, and a comprehensive benefits package.

Qualifications

• 3+ years of hands-on technician experience, including experience working in a dealership workshop.
• Experience with electric vehicle diagnostics.
• Strong practical vehicle diagnostic skills.
• Experience communicating vehicle repairs clearly to customers.
• Valid UK driving licence and eligibility to work in the United Kingdom.
• Willingness to pursue further qualifications in electric vehicle technologies.

Responsibilities

• Perform maintenance, servicing, and repairs on Mercedes-Benz vehicles to manufacturer standards.
• Diagnose vehicle faults and conduct comprehensive testing to confirm successful repairs.
• Replace components, lubricants, and consumables while maintaining accurate service records.
• Create CITNOW videos explaining vehicle condition and recommended work to customers.
• Maintain a clean, organised workshop and complete tasks within manufacturer timescales.

Skills

Vehicle diagnostics

Customer communication

Work in dealership

Education

Level 3 NVQ Light Maintenance Technician

Job description

LSH Auto is a premium automotive retailer and Mercedes-Benz dealership group, offering new and used vehicle sales alongside comprehensive aftersales support. Our teams are focused on delivering a high standard of technical care and customer service, helping drivers keep their vehicles performing at their best.

As a Systems Technician, you will play an important role in maintaining the quality, safety, and reliability customers expect from the Mercedes-Benz brand. This role is suited to a hands-on technician who takes pride in accurate diagnostics, efficient workmanship, and clear communication that helps customers understand the condition of their vehicle and the work recommended.

Hours - 40

Salary - Up to £57,000 including OTE bonus

Responsibilities

• Perform maintenance, servicing, and repairs on Mercedes-Benz vehicles to manufacturer standards.
• Diagnose vehicle faults and conduct comprehensive testing to confirm successful repairs.
• Replace components, lubricants, and consumables while maintaining accurate service records.
• Create CITNOW videos explaining vehicle condition and recommended work to customers.
• Maintain a clean, organised workshop and complete tasks within manufacturer timescales.

• Level 3 NVQ Light Maintenance Technician qualification.
• 3+ years of hands-on technician experience, including experience working in a dealership workshop.
• Experience with electric vehicle diagnostics.
• Strong practical vehicle diagnostic skills.
• Experience communicating vehicle repairs clearly to customers.
• Valid UK driving licence and eligibility to work in the United Kingdom.
• Willingness to pursue further qualifications in electric vehicle technologies.

Colleague Referral Scheme (£500 - £1000)

A range of Mercedes Benz training and leadership programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday (including bank holidays), rising to 38 days with length of service

Wellbeing Support

Company Pension

Full uniform provided