Systems Manager

Bristol City Council; West of England; On-site; GBP 49,000 - 52,000; Full time

Job summary

Bristol City Council is seeking a Systems Manager to own a key business system (Concerto) and ensure it meets the needs of services, staff and residents. You will work with users, managers and suppliers to define improvements, coordinate integrations and upgrades, and deliver changes from idea to implementation.

Hybrid working is available for many roles, with a focus on delivering reliable systems that support the corporate landlord team and other priorities as they evolve.

Responsibilities

• Manage and optimise the Concerto system and related business processes.
• Coordinate upgrades, data imports and integrations with internal teams and suppliers.
• Define and prioritise system enhancements to meet service, staff and resident needs.

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC009050 Date posted 04/11/2026 Application closing date 18/11/2026 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG13: £48,738 - £51,928 Package Blank Contractual hours 37 Basis Full time Job category/type Digital and ICT Attachments Bristol City Council Application Guidance.pdf Person Specification.pdf Job Description.pdf

Technology delivers value when it helps people work better.

We're looking for a Systems Manager to take ownership of a key business system to ensure it meets the needs of services, staff and residents. Focused on Concerto, our integrated workplace management system supporting our corporate landlord team, the role may evolve to support other strategic systems across the council as priorities change.

You’ll work with users, managers, suppliers and digital teams to identify needs, define and prioritise improvements, and ensure changes are delivered successfully. This could involve hands-on system configuration and reporting, or coordinating more complex developments such as integrations, upgrades and data imports.

We're looking for someone who can build strong relationships, translate business needs into practical solutions, and drive continuous improvement from idea through to implementation.

If you enjoy improving services through technology and making systems work better for their users, we’d love to hear from you.
Bristol City Council are not offering sponsorship for this role.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact [e-mail]

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.