Systems Manager

SilverDoor; Lancaster; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Company healthcare programme

Paid day off for your birthday

Cycle to Work scheme

Long service holidays

Annual employee recognition awards

Christmas saving scheme

Job summary

A leading hospitality company in Lancaster is looking for a Senior Recruitment Specialist to manage and maintain IT systems across global offices. This mid-senior level role requires 3-5 years of experience as a Systems Manager, strong knowledge of Microsoft Azure, and excellent problem-solving skills. Benefits include a healthcare program, birthday leave, and a vibrant social scene. The position is office-based in Lancaster.

Qualifications

• 3-5 years of experience as a systems manager.
• Strong working knowledge of Microsoft Azure and server technologies.
• Excellent communication skills at all levels of the business.
• Experience with layer 2/3 networks, IPS/IDS firewalls, backups, and Sage applications.

Responsibilities

• Manage and maintain all hardware and software systems.
• Oversee day-to-day operations of networks and server infrastructure.
• Provide technical support for employees throughout the company.
• Maintain IT inventory across global offices, ensuring offices are stocked and organized.
• Develop and manage technology policies and procedures for compliance and efficiency.
• Provide technical support, training, and guidance to employees.
• Manage disaster recovery and business continuity plans.
• Manage events and monitoring systems across platforms.
• Review system policies to ensure alignment with ISO 27001 and security frameworks.
• Lead a small team of engineers across offices in line with ITIL.

Skills

3-5 years as a Systems Manager

Strong knowledge of Microsoft Azure

Strong knowledge of Microsoft 365 Office

Strong knowledge of layer 2 and 3 networks

Excellent problem-solving skills

Network security

ITIL

DevOps interest

Tools

Sage applications

Job description

Senior Recruitment Specialist at SilverDoor

Purpose of Role

As Systems Manager, you will manage, implement, and maintain various company systems and infrastructures across our global offices. The focus of the Systems Manager role will be to ensure the robustness and reliability of technology systems, network access, and backup systems, as well as managing the smooth operation of the infrastructure within the business.

This is a fast-paced, hands-on role in a busy environment, so candidates will need to demonstrate the ability to work independently and prioritise workload. Due to the requirements of this role, this is an office-based position within our Lancaster office.

Responsibilities

• Manage and maintain all systems - hardware, software, telephony, and networks.
• Oversee day-to-day system operations, on-premises networks, and server infrastructure.
• Support the management and delivery of projects according to the company’s plans.
• Manage an accurate log of all IT Inventory throughout our global offices, ensuring that all offices are stocked and items are kept in a clean, efficient, organised and tidy location.
• Develop and manage technology policies and procedures to ensure compliance and efficiency.
• Provide technical support, training, and guidance to employees throughout the company.
• Manage systems disaster recovery and business continuity - develop, test, and invoke plans to ensure systems, data, and other technologies are always available.
• Manage events and monitoring systems across all platforms.
• Manage system policies and procedures and regularly review them to ensure they are fit for purpose in line with ISO 27001 and other security frameworks.
• Manage a small team of engineers across offices to ensure best-in-class support in line with ITIL principles.

Skills Required

• Has 3-5 years of being a Systems Manager.
• Strong working knowledge of Microsoft Azure and server technologies.
• Strong working knowledge of Microsoft 365 Office, particularly Exchange and SharePoint.
• Strong working knowledge of layer 2 and 3 networks, IPS/IDS firewalls, backups and Sage applications.
• Self-motivated, adaptable, and comfortable working independently in a fast-paced environment.
• Positive, proactive attitude with excellent problem-solving skills.

Ideal Candidate

• Excellent communication skills to all levels of the business and all technical abilities.
• An interest in DevOps tools/techniques.
• Driven to exceed expectations individually and as a team.

What we offer

Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues. In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy – including the famous SilverDoor Christmas Party: a lavish celebration held at a top venue!

Other benefits that you will receive working for us:

• Company healthcare programme with access to 1000s of discounted retailers
• A paid day off to celebrate your birthday
• Cycle to Work scheme
• Long service holidays
• Annual employee recognition awards
• Christmas saving scheme

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries
• Hospitality