Systems Manager

Coventry City Council; Coventry; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Guaranteed Interview Scheme

Job summary

Coventry City Council is seeking a Systems and Process Manager for the Corporate Property Information team. You will develop and maintain land, property and asset records and lead system changes, policy creation and data mapping to improve information flow.

You will manage data sets, support portfolio policy, and provide training on PAMs and GIS to users and service managers. The role requires strong ICT skills and accuracy under deadlines.

Qualifications

• Experience in the use and development of computerised information systems, including data structures, presentation, and reporting.
• Knowledge of ICT and its application to improving service delivery; managing large datasets.
• Ability to map and develop business procedures; contribute to policy and procedure creation.

Responsibilities

• Develop data export/import files and reports for PAMs and QubePM.
• Support implementation and maintenance of Corporate Property Asset Management Systems and GIS.
• Provide technical advice and training to other users.

Skills

Data management

ICT systems

Tools

Geographic Information System (GIS)

PAMs / QubePM

Job description

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

TheFacilities Management (FM)Service comprisesseveraldiverse and multi-disciplinedteams that areresponsible for the safe operation, management, maintenanceandefficiency of theCouncil’s property assets. Theteamsprovidea range ofservicesand supportto theCouncil’soperational,commercial andschools portfolios ensuring theCouncils legislative obligations are fulfilled.

Repairs and Maintenance(R&M) Team– Skilled trades carryingout planned and reactive maintenance to the council and school property portfolio. The R&M function is in the process of commercialisation in order to secure income which in turn funds front line services.

Compliance and SurveyingTeam– TheComplianceTeam ensureportfolio adherenceto all statutory obligationsin regard tomaintenance andservicing andmanagement ofasbestos andfiremanagement. In house technical specialistsare responsible for thedesign and project management of mechanical andelectrical works.

The Surveying side of this function is responsible for ensuring the ongoing condition of theCouncil property portfolio, administrating theCouncil’s capital lifecycle fund, new builds and refurbishment projects.

BuildingCleaningTeam–Responsible for ensuring that allCouncil properties are clean and fit for occupation and securing a high level of occupant satisfaction.

PropertyInformation Team –Responsible for ensuring all property plans and dataare accurate andup to date fulfilling theCouncil’s obligationsforreporting, ensuringCouncil assets are appropriately insuredincluding the monitoringofBusinessRates information.

The function works across theCouncilwith specific detail towards theschool portfolioin planning for capacity, ensuring compliance with government funding obligations and issuing landlords’consents.

Energy ManagementTeam – Responsible for ensuring the accurate and efficient management of utilities, compliance with legislative framework and identifyingand implementing new green projects and meeting theCouncil commitments to tackle climate change.

The team work withcity widepartners in order to identify and assist with large infrastructure projects to aid with the overall energy innovation of Coventry.

Facilities Management &SiteServicesTeam–Responsible for ensuringthe smooth day to day operation of the portfoliobyspace planning, service charge preparation and management, contractor management, meeting room setup, porterageandhealth and safety management.

What is the job role?

We are looking for a Systems and Process Manager to join our Corporate Property Information team. In this role you will be developing, managing and maintaining the Council's computerised and manual land, property and asset records and processes. You will also be leading and project managing changes and new developments in systems, as well as assisting Service Managers in policy and procedure creation. You will be leading and project managing the mapping of processes and procedures improving information flow and ensuring these are efficient and kept up to date.

The main duties of this role include:

Support the implementation, development and maintenance of the Corporate Property Asset Management Systems and Geographical Information System, through the development and improvement of data sets and the management of information and reporting.

Assisting Facilities Management with portfolio policy and business planning, developing processes and procedures.

Develop data export/import files/reports that are required to maintain existing and future information systems eg PAMs and QubePM. Provide technical advice and training to other users.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

To be considered the ideal candidate for this role you will have a practical and methodical approach to problem solving, with the ability to work to high levels of accuracy within strict deadlines. You will also have the ability to adapt to changing ICT environments by developing new skills in programming languages and software systems and plan and programme for change.

If you haveexperience in the use and development of computerised information systems, including data structures, presentation, and reportingwe want to hear from you.

Your personal Statement should give examples that demonstrate the following:

• Your experience in the use and development of computerised information systems, including data structures, presentation, and reporting.
• Your knowledge of ICT and its application to improving service delivery; managing large datasets.
• How you have applied process mapping to develop and improve business procedures or how you have been involved in policy and procedure creation.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

The following content displays a map of the jobs location - One Friargate, Station Square, Coventry