Admin Team Leader

Coventry City Council; Coventry; On-site; GBP 20,000 - 24,000; Full time

Job summary

Coventry City Council is recruiting for an Administrative role within Internally Provided Services, Adult Social Care. You will support city-wide Provider Services Units, handle complex queries, input data for reporting, and maintain filing systems. There is team management support including supervising admin staff across units.

The post is 35 hours over 5 days, with a DBS check and Right to Work in the UK required. Training and development are offered in a friendly environment.

Qualifications

• Strong organisational and people management skills.
• Ability to work city-wide and handle diverse situations.
• Effective communication and data gathering.

Responsibilities

• Provide administrative support to run Provider Services Units across the city.
• Deal with complex queries by phone, email or in person and input data for reporting.
• Maintain filing systems, retrieve information, analyse data and manage monies.
• Provide team management support including performance management, supervision and development of admin staff.

Skills

Strong organisational skills

People management

Communication skills

Job description

Gilbert Richards Centre - covering City Wide Services, CV5 6NT

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

Based within Internally Provided Services, Adult Social Care, we are a team that provides administrative support to colleagues at all levels for various city wide care settings.

The role would cover a range of administration and leadership duties including administrative support to help run the various Provider Services Units across the city, dealing and resolving complex queries over the phone, via email or face to face, working with various Council ICT systems, inputting of data for reporting purposes, maintain computerised and manual filing systems, retrieving and analysing information as requested, and ensuring that information is kept up to date, handling monies, note-taking. Provide team management support including performance management, supervision and development of admin staff who are located city wide in each Provider Services Unit.

The post is for 35 hours worked over 5 days (Mondays to Fridays)

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are looking for warm, positive and dedicated people to work in our care setting environments for adults and older people. If you are someone who enjoys working in a busy and diverse environment, enjoys helping others, feels confident in new situations, and wants to make a real difference in people’s lives, we’d love to hear from you.

We are looking for someone with strong organisational and people management skills, excellent communication and organisational skills, flexibility to adapt to a diverse range of situations and work on a city wide basis throughout the week,. You will be confident working with a wide variety of people, able to show sensitivity and empathy when dealing with individuals with complex needs. You should also feel comfortable managing your own workload, multi tasking and juggling different priorities when things get busy.

In return, we offer a comprehensive training and development programme to support your growth in the role. You will have access to clear, detailed written processes to help you learn on the job. You will be part of a friendly, supportive and caring working environment. You will also benefit from a supportive management structure that’s always there to help.

Please note the salary advertised will be pro-rata to hours worked (35 hours per week).

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Interview date(s): TBC

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

The following content displays a map of the jobs location - Gilbert Richards Centre - covering City Wide Services

Location
Gilbert Richards Centre - covering City Wide Services