Systems & Data Support Officer - Environmental Health

BASILDON BOROUGH COUNCIL; Basildon; On-site; GBP 26,000 - 34,000; Full time

Job summary

Basildon Borough Council is seeking a Systems Support Officer to join the Environmental Health team, providing vital system administration, data management and financial processing across regulatory areas such as food safety, housing standards and environmental protection.

You will help maintain and develop specialist systems, produce performance reports, manage service webpages and support fee collection and information requests, with a strong customer-service ethos.

Qualifications

• Experience operating and supporting IT systems and databases.
• Experience producing management information, reports and data analysis.
• Strong administrative, organisational and time management skills.
• Experience working with colleagues, customers and stakeholders at all levels.
• Experience using Microsoft Office, web software and database systems.
• GCSEs including English and Maths.

Responsibilities

• Supporting the implementation of new systems, procedures and digital improvements.
• Producing performance reports, statistics and information for service managers.
• Managing and updating service webpages, online information and registers.
• Supporting fee collection, purchase orders and financial administration processes.
• Researching and reporting on internal and external data requests.

Skills

IT systems

Management reporting

Administrative skills

Stakeholder communication

Microsoft Office

Education

GCSEs including English and Maths

Tools

Flare

Web/database systems

Job description

Basildon Borough Council is seeking a Systems Support Officer to join the Environmental Health team, providing vital system administration, data management and financial processing across regulatory areas such as food safety, housing standards and environmental protection.

You will help maintain and develop specialist systems, produce performance reports, manage service webpages and support fee collection and information requests, with a strong customer-service ethos.