Environmental Services Admin & Records Officer

Suffolk County Council; United Kingdom; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Training and development

Generous leave 25–31 days

Local government pension

Free parking

Discounts

Job summary

East Suffolk Council is seeking an Environmental Services Support Officer (ESSO) to join our team. You will handle a range of administrative tasks, process inquiries, and maintain records across IT systems while working in a hybrid arrangement.

The role requires strong customer service, effective communication and data handling skills, with duties including meeting coordination and minute-taking. Salary is £27,274 to £32,046 for full-time 37 hours per week.

Qualifications

• Excellent customer service and communication skills are required.
• Experience in administrative support and data handling is essential.
• Ability to process inquiries via email, phone and in person is required.

Responsibilities

• Receive and process incoming work via email, telephone and face-to-face interactions with internal and external customers.
• Create and maintain computer records using Uniform and other IT systems.
• Perform quality control and data correction as needed.
• Arrange meetings, prepare agendas and take minutes.

Skills

Customer service

Communication

Tools

Uniform

Job description

East Suffolk Council is seeking an Environmental Services Support Officer (ESSO) to join our team. You will handle a range of administrative tasks, process inquiries, and maintain records across IT systems while working in a hybrid arrangement.

The role requires strong customer service, effective communication and data handling skills, with duties including meeting coordination and minute-taking. Salary is £27,274 to £32,046 for full-time 37 hours per week.