System Administrator Apprentice

Ceredigion County Council; Penparcau; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Flexi-time

Hybrid working

Annual leave

Local Government Pension Scheme

Mentoring

Learning & development

Staff discounts

Wellbeing initiatives

Job summary

Ceredigion County Council is offering a two-year System Administrator Apprentice role based at our Aberystwyth office. You will support the HR and Payroll system, assist with configuration, user access and data handling, and help colleagues across the Council.

You will gain a Level 3 Diploma in Digital Infrastructure Engineering through a mix of on-the-job learning, online modules and offsite workshops, with potential travel for training.

Qualifications

• Interest in technology and digital tools.
• Attention to detail and accuracy with data.
• Willing to learn and develop new skills.
• Good communication and organisational skills.
• Team player with reliable, professional, customer-focused approach.

Responsibilities

• Maintain and develop the HR and Payroll system.
• Assist with system configuration, user access and permissions.
• Support colleagues with system queries and troubleshooting.
• Test system updates and enhancements.
• Assist with data validation and reporting.
• Create guidance and support materials for users.
• Provide excellent customer service across the Council.

Skills

Technology use

Attention to detail

Willing to learn

Communication

Teamwork

Customer focus

Job description

Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed. As a System Administrator Apprentice, you'll work alongside experienced colleagues to support the administration, maintenance and development of the Council's HR and Payroll system, helping colleagues across the organisation while building the knowledge and experience needed for a career in systems administration. The role You'll support a wide range of activities including:

• Maintaining and developing the Council's HR and Payroll system
• Assisting with system configuration, user access and permissions
• Supporting colleagues with system queries and troubleshooting issues
• Testing system updates and enhancements
• Assisting with data validation and reporting
• Assistant with developing guidance and support materials for users
• Providing excellent customer service to colleagues across the Council

The apprenticeship Your apprenticeship will last 2 years and on successful completion you will achieve a Level 3 Diploma in Digital Infrastructure Engineering. Training will be delivered through a combination of workplace learning, online learning and offsite workshops, which may involve occasional travel., + Human Resources Advice and Administration: Contracts, Absence; Appraisals; Contracts; Disciplinaries; Grievance; Job evaluation; Managing change; Recruitment and onboarding. + Health, Safety and Wellbeing: Advice; Compliance; Risk assessments. + Learning and Development: E-learning; Events; Qualifications panel; Training. + Engagement and Wellbeing: Ceri+; Internal Communications; Recruitment Marketing. + Pay and Benefits: Payroll; Pensions; Timesheets. + Systems: Ceri System and Development; Data and Reporting.

We're looking for someone who:

• Enjoys using technology and digital tools
• Has good attention to detail and can work accurately with data
• Is keen to learn and develop new skills
• Has good communication and organisational skills
• Enjoys working as part of a team
• Is reliable, professional and customer focused, Please note that apprenticeship eligibility is subject to training provider criteria. Applicants who already hold a higher level qualification, such as an HNC, HND or degree in an IT-related subject, may not be eligible to undertake this apprenticeship.

Our Aberystwyth office, Canolfan Rheidol is an award winning building. The office, with its open plan design, provides an excellent space for collaborative working.

In addition to gaining a valuable qualification and practical workplace experience, you’ll benefit from:

• Flexible working hours through our Flexi-time Scheme
• Hybrid working opportunities
• Generous annual leave entitlement
• Local Government Pension Scheme
• Dedicated mentoring and support throughout your apprenticeship
• Ongoing learning and development opportunities
• Access to a range of staff discount schemes and health and wellbeing initiatives, What we offer

Work-life balance Lifestyle savings scheme Generous employer pension scheme Cycle to work scheme Learning and development