Systems Administrator

Nigel Frank; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid work

Growth opportunities

Benefits package

Job summary

Nigel Frank in London is seeking a Systems Administrator to support and improve business-critical systems and applications. The role covers a diverse technology environment, where you will be the primary escalation point for complex issues and collaborate with software development teams.

This hybrid position requires troubleshooting across technical and non-technical stakeholders, with a view to continuous improvement and proactive problem-solving.

Qualifications

• Exposure to collaboration with external development teams.
• Deep knowledge around maintenance and management of Access Matrices.
• Strong documentation skills and ability to train users.
• Experience working in Agile environments.
• Proven analytical and problem-solving skills.

Responsibilities

• Manage and track incidents, helping to implement long-term fixes.
• Deliver user guidance and documentation to expand on the efficiency of business systems.
• Work closely with internal stakeholders, development teams and users to resolve issues and communicate progress.
• Serve as the escalation point for complex system and application issues.

Skills

Collaboration

Access matrices

Documentation

Agile

Analytical thinking

Job description

Systems Administrator - London - Permanent - Up to £40,000

An exciting opportunity has arisen for an experienced Systems Administrator to join a growing organisation and play a key role in supporting and improving business-critical systems and applications.

Working across a diverse technology environment, you will act as the primary escalation point for complex technical issues, cooperate closely with software development teams and ensure systems are operating effectively for internal users and clients.

This is not a technical - role is ideal for an individual who enjoys troubleshooting, driving continuous improvement initiatives and working with both technical and non-technical stakeholders.

Key Responsibilities

• Manage and track incidents, helping to implement long-term fixes.
• Deliver user guidance and documentation to expand on the efficiency of business systems.
• Work closely with internal stakeholders, development teams and users to resolve issues and communicate progress.
• Serve as the escalation point for complex system and application issues.

Skills & Experience

• Exposure to cooperation with external development teams.
• Deep knowledge around maintenance and management of Access Matrices.
• Strong documentation skills with the ability to share knowledge and train users.
• Experience working in Agile environments.
• Proven analytical and problem-solving skills.

Why Apply?

• Hybrid basis - 2 days a week.
• Great opportunity to grow alongside a growing organisation.
• Competitive benefits package.

All candidates must be UK-based with full right to work in the UK.