Systems Administrator

Jefferson Frank; Greater London; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Hybrid work (2 days a week)

Job summary

Jefferson Frank in London is seeking an experienced Systems Administrator to join a growing organisation and support business-critical systems and applications. The role involves acting as the primary escalation point for complex technical issues and collaborating with software development teams.

You will troubleshoot across a diverse tech environment, drive continuous improvement and communicate effectively with both technical and non-technical stakeholders.

Qualifications

• Experience coordinating with external development teams.
• Strong documentation skills and ability to train users.
• Experience working in Agile environments.
• Proven analytical and problem-solving abilities.

Responsibilities

• Manage and track incidents, helping to implement long-term fixes.
• Deliver user guidance and documentation to expand on the efficiency of business systems.
• Work closely with internal stakeholders, development teams and users to resolve issues and communicate progress.
• Serve as the escalation point for complex system and application issues.

Skills

External teams collaboration

Access matrices maintenance

Documentation

Agile experience

Analytical problem-solving

Job description

Systems Administrator - London - Permanent - Up to £40,000

An exciting opportunity has arisen for an experienced Systems Administrator to join a growing organisation and play a key role in supporting and improving business-critical systems and applications.

Working across a diverse technology environment, you will act as the primary escalation point for complex technical issues, cooperate closely with software development teams and ensure systems are operating effectively for internal users and clients.

This is not a technical - role is ideal for an individual who enjoys troubleshooting, driving continuous improvement initiatives and working with both technical and non-technical stakeholders.

Key Responsibilities

• Manage and track incidents, helping to implement long-term fixes.
• Deliver user guidance and documentation to expand on the efficiency of business systems.
• Work closely with internal stakeholders, development teams and users to resolve issues and communicate progress.
• Serve as the escalation point for complex system and application issues.

Skills & Experience

• Exposure to cooperation with external development teams.
• Deep knowledge around maintenance and management of Access Matrices.
• Strong documentation skills with the ability to share knowledge and train users.
• Experience working in Agile environments.
• Proven analytical and problem-solving skills.

Why Apply?

• Hybrid basis - 2 days a week.
• Great opportunity to grow alongside a growing organisation.
• Competitive benefits package.

All candidates must be UK-based with full right to work in the UK.