System Sales Engineer - Intelligent Lighting Systems

Lutron; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Lutron Electronics in London seeks a System Sales Engineer to accelerate the Intelligent Lighting Systems business, equipping dealers and specifiers with technical resources to design and implement advanced lighting solutions across the UK and Europe. The role blends hands-on technical leadership with customer training, field travel, and collaboration with specification sales teams.

A background in engineering and strong communication are essential to translate complex concepts into practical

Qualifications

• Bachelor’s degree in engineering, architecture, or a related technical discipline.
• Extensive experience in the lighting industry.
• Strong technical aptitude with the ability to confidently present complex concepts to diverse audiences.
• Strong technical writing abilities.
• Excellent communication skills, both externally with customers and internally with colleagues.
• Full UK driving license with willingness to travel inside the UK 50% and within Europe 20%.
• Passionate about technology and design, adaptable to changing markets, and committed to delivering exceptional customer experiences.
• Desire to work as part of a dynamic team and develop a career with an ambitious company.

Responsibilities

• Drive growth in the ILS business by supporting sales opportunities across the Orluna and Ketra products, aligned with business strategies and marketing initiatives.
• Equip dealers, specifiers, and customers with superior technical expertise through training sessions, consulting, and application solution reviews.
• Develop unique product applications to meet customer needs using existing products or by collaborating with Engineering and Product Management.
• Serve as the technical expert by documenting solutions and ensuring sequences of operation meet requirements.
• Influence product development by providing customer feedback to Product Management and Engineering.
• Support marketing and engagement activities, including tradeshows and the creation of technical collateral.
• Deliver in-person training events at Lutron Experience Centres and in the field.
• Ensure dealer showrooms meet quality standards for ILS solutions.
• Travel regularly across the region to support customers, partners, and events.

Skills

Technical aptitude

Technical writing

Strong communication

Presentation skills

Customer training

Education

Bachelor’s degree in engineering/architecture/related technical discipline

Job description

Overview

We are hiring for a System Sales Engineer ("SSE") for London. In this role, you will play a critical part in driving the growth of Lutron’s Intelligent Lighting Systems (ILS) business by equipping dealers and specifiers with the technical resources and expertise to confidently design and implement advanced lighting solutions. You will gain deep insight into UK and European markets by collaborating with specification sales teams and channel partners across the region, while continuously developing your technical knowledge through training and collaboration with fellow SSE team members.

Responsibilities

• Drive growth in the ILS business by supporting sales opportunities across the Orluna and Ketra products, aligned with business strategies and marketing initiatives.
• Ensure product adoption by equipping dealers, specifiers, and customers with superior technical expertise through training sessions, consulting, and application solution reviews.
• Develop unique product applications to meet unique customer application needs using existing products, integrations, or by collaborating with Engineering and Product Management on potential enhancements.
• Serve as the technical expert by suggesting and documenting solutions for common applications and ensuring sequences of operation meet customer requirements.
• Act as the voice of the customer to influence product development and improve offerings by providing feedback to Product Management and Engineering at both Ketra and Orluna.
• Support key marketing and engagement activities, including tradeshows, roadshows, and the creation of high-quality technical collateral.
• Deliver outstanding in-person training events at Lutron Experience Centres and in the field to strengthen dealer and specifier confidence in ILS solutions.
• Ensure dealer showrooms meet Lutron’s quality standards for ILS solutions, showcasing the full potential of intelligent lighting technologies.
• Travel regularly across the region to support customers, partners, and events.

Qualifications

• Bachelor’s degree in engineering, architecture, or a related technical discipline preferred
• Extensive experience in the lighting industry.
• Strong technical aptitude with the ability to confidently present complex concepts to diverse audiences.
• Strong technical writing abilities.
• Excellent communication skills, both externally with customers and internally with colleagues.
• Possess a full UK driving license with willingness to travel inside the UK 50% and within Europe 20%.
• Passionate about technology and design, adaptable to changing markets, and committed to delivering exceptional customer experiences.
• Desire to work as part of a dynamic team and develop a career with an ambitious company.

Lutron Electronics’ position as theworldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affi…

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