Technical Solutions Analyst (12-month fixed term)

University of Sunderland; Sunderland; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

49 days holiday

Staff networks

Lifestyle benefits

Health & wellbeing support

Learning & development

Job summary

University of Sunderland is seeking a Technical Solutions Analyst to bridge business needs with technical delivery across systems, applications, data and integrations. You will work with architects, technical specialists, project teams and operations to translate complex requirements into clear recommendations and ensure smooth transition into BAU services.

The role focuses on analysing requirements, identifying practical technology solutions, and supporting change initiatives from discovery to

Qualifications

• Experience of analysing business and technical requirements.
• Ability to translate requirements into practical technology solutions.
• Strong analytical and problem‑solving skills.
• Excellent documentation and stakeholder communication.

Responsibilities

• Analyse business and technical requirements and translate into practical technology solutions.
• Support technology change initiatives from discovery through to implementation.
• Evaluate solution options and document systems and integrations.
• Identify risks, dependencies and implementation considerations.
• Communicate complex technical concepts to technical and non‑technical stakeholders.
• Produce high‑quality documentation and work collaboratively to deliver technology change.
• Ensure solutions are transitioned into business‑as‑usual services.

Skills

Analytical thinking

Problem solving

Documentation

Stakeholder communication

Tools

Microsoft Azure

Microsoft 365

Power Platform

Dynamics 365

Job description

The University of Sunderland offers life‑changing opportunities for more than 27,500 students across our campuses in Sunderland, London and Hong Kong, as well as through global partnerships in 19 countries.

We’re an inclusive, ambitious and forward‑looking University in a vibrant city that’s constantly evolving. We’re also entering an exciting new phase with a refreshed vision and strategic ambitions shaped around the changing higher education landscape.

As we move through 2026, we’re celebrating being recognised as:

• A top 30 UK university (Guardian University Guide 2026)
• 1st in the North‑East for student support services (Daily Mail University Guide 2026)
• 1st in the North‑East for teaching quality (The Times & Sunday Times Good University Guide 2026)

Join our Enterprise Architecture team and play a key role in shaping technology solutions that support the University's strategic ambitions.

As a Technical Solutions Analyst, you will bridge the gap between business needs and technical delivery, analysing systems, applications, data and integrations to identify practical, sustainable solutions. Working closely with architects, technical specialists, project teams and operational colleagues, you will help translate complex requirements into clear recommendations, support technology change initiatives from discovery through to implementation, and ensure solutions are successfully transitioned into business-as-usual services.

Please note this is a 12-month fixed term contract, with hybrid working, based on‑site at Sunderland Campus.

Is this you?

You’ll bring experience of analysing business and technical requirements and translating them into practical technology solutions within complex environments. With strong analytical and problem‑solving skills, you’ll be confident evaluating solution options, documenting systems and integrations, and identifying risks, dependencies and implementation considerations. You’ll be able to communicate complex technical concepts clearly to both technical and non‑technical stakeholders, produce high‑quality documentation, and work collaboratively to deliver successful technology change. Experience of enterprise and cloud technologies, including Microsoft Azure, Microsoft 365, Power Platform and Dynamics 365, will enable you to make an immediate impact.

At the University of Sunderland, we’re more than a place of learning, we’re a welcoming community that values inclusivity, collaboration, and well‑being. We don’t just offer jobs, we offer careers that come with support, flexibility, and plenty of perks:

• Up to 49 days’ holiday - that’s 36 days’ annual leave, 5 festive closure days and 8 Bank Holidays!
• Award‑winning staff networks that celebrate who you are.
• Lifestyle benefits, with savings on shopping, tech, bikes, and even cars.
• Health and well‑being support, from private medical cover to gym discounts.
• Learning and development that helps you achieve your goals.