School Support Officer, Transnational Education

LLOYD'S REGISTER INTERNATIONAL; Cardiff; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Annual leave 25–30 days plus holidays

LGPS pension

Family-friendly policies

Library and digital services access

Sports facilities

Health Assured

Job summary

Cardiff Metropolitan University invites applications for a fixed-term School Support Officer in Transnational Education based in Cardiff. You will support the professional services infrastructure of the expanding TNE portfolio, coordinating academic-related administration and partner engagement.

The role emphasises quality assurance, curriculum management, and providing training and guidance to both academic and professional services at partner institutions.

Qualifications

• 2 A Levels and minimum 5 GCSEs including English Language and Maths or equivalent.
• Excellent planning and organisational skills with exemplary interpersonal abilities.
• Ability to manage competing deadlines in a friendly, positive and professional manner.
• Digital skills and experience with various applications and software; HE experience is a benefit.

Responsibilities

• Coordinate academic-related administration for Transnational Education and Partnerships portfolio within the School.
• Oversee quality assurance processes to ensure compliance and deadlines.
• Curriculum management of the Transnational Education portfolio, including verification of academic calendars.
• Act as central point of contact for partnership matters within the School and with Partners.
• Provide training, advice and guidance to academic and professional services at partner institutions.

Skills

Planning and organisational skills

Interpersonal skills

Deadline management

Digital skills with various software

Education

2 A Levels and 5 GCSEs including English and Maths

Job description

School Support Officer, Transnational Education

Cardiff School of Technologies’ Transnational Education (TNE) activity currently supports more than 6000 students across 6 Partner Institutions around the world. This exciting role based in Cardiff School of Technologies will be responsible for supporting the professional services infrastructure of the expanding TNE portfolio in Cardiff School of Technologies.

You’ll coordinate and support:

• the academic related administration for Transnational Education and Partnerships portfolio within the School;
• the quality assurance processes within the School for Transnational Education Partners to ensure compliance and submission to agreed deadlines;
• the curriculum management of the Transnational Education portfolio, including but not limited to verification of academic calendars;
• acting as a central point of contract for matters in relation to School partnerships, including liaison with Partners and across the University;
• providing training, advice, and guidance to academic and professional services at partner institutions to ensure compliance with University systems, process and regulations as required.

This is a fixed term contract for 18 months, with a possibility of becoming permanent.

What you’ll bring

With excellent planning and organisational skills coupled with exemplary interpersonal skills, you will be able to manage yourself and others to competing deadlines in a friendly, positive and professional manner. Your keen eye for detail and ability to work in an agile and flexible environment are an asset as you can use your initiative to think creatively and solve problems or make recommendations for improvements. Your digital skills and expertise with various applications and software will ensure you can work efficiently and effectively. Existing knowledge, understanding and experience of educational environments, particularly HE will be a benefit to your role.

Additionally you’ll:

• Have 2 A Levels, as well as a minimum of 5 GCSEs (Grade C or above) including English Language and Maths or be able to demonstrate equivalent experience.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Katy Burson on [e-mail].

Furtherdetails:

Job Description Swydd Ddisgrifiad

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.