System Administrator (CDC)

Doncaster City Council; Doncaster; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Competitive leave entitlement

LGPS pension

Wellbeing support and staff networks

Development and training opportunities

Staff discounts and benefits

Job summary

City of Doncaster Council is seeking an Integrated People Solution Systems Administrator. The role supports key services by maintaining and enhancing business systems, working with staff and partners to ensure reliable, secure, and fit-for-purpose solutions.

You will be part of a proactive team, with opportunities for development, training and staff networks, as well as a generous pension scheme and staff benefits. The position is based at the Civic Office with hybrid working in Doncaster.

Qualifications

• Has experience supporting or administering business systems.
• Ability to investigate issues and identify practical solutions.
• Demonstrates strong communication and customer service skills.

Responsibilities

• Support the administration, maintenance and ongoing development of business-critical systems.
• Investigate and resolve system issues, working with users, colleagues and suppliers.
• Contribute to system upgrades, enhancements and service improvements.
• Build effective relationships with stakeholders across the Council and partner organisations.
• Help ensure systems meet business needs and support service delivery.

Skills

Business systems support

Issue investigation

Communication skills

Data security

Job description

System Administrator (CDC)

Job details

Salary Grade 8 - £34,443 - £38,221 (Pay award pending) Contractual hours 37 Basis Full time Region Doncaster Job category/type ICT Date posted 06/08/2026 Job reference REQ23559 Attachments Benefits booklet.docx Technical, Specialist, Supervisor 2 - job profile.docx System Admin Job Role Summary Updated.docx

Job description

Based at: Civic Office / Hybrid Working

Salary: Grade 8 - £34,443 - £38,221 (Pay award pending)

Contract Type: Permanent

Hours: Full Time - 37 hours per week (Monday to Friday)

Closing Date: 23rd August 2026

An exciting opportunity has arisen to join the Doncaster Integrated People Solution Team as anIntegrated People Solution Systems Administrator.

This is a varied and rewarding role supporting the systems that underpin key services across Adults,Children'sand Education services. Working as part of a knowledgeable and supportive team, you will help ensure critical business systems remain reliable,effectiveand fit for purpose, while contributing to ongoing improvements and developments.

We areseekinga proactive and adaptable individual who enjoys problem solving, working withtechnologyand supporting customers. You will have the opportunity to work with a wide range of stakeholders, helping to deliver solutions that support both staff and residents across the borough.

Key Responsibilities

• Support the administration,maintenanceand ongoing development of business-critical systems.
• Investigate and resolve system issues, working closely with users,colleaguesand suppliers.
• Contribute to system upgrades,enhancementsand service improvements.
• Build effective working relationships with stakeholders across the Council and partner organisations.
• Help ensure systems continue to meet business needs and support service delivery.

Ideal Candidate

• We'relooking for someone who:
• Has experience supporting or administering business systems.
• Enjoys investigating issues andidentifyingpractical solutions.
• Demonstratesstrong communicationand customer service skills.
• Can work accurately and effectively in a fast-paced environment.
• Is proactive, adaptable and enjoys working collaboratively as part of a team.
• Understands the importance of confidentiality, data security and quality standards.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Address
Civic Office
Waterdale
Doncaster
DN1 3BU