Facilities Support Officer (CDC)

Doncaster City Council; Doncaster; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive leave entitlement

Generous local government pension

Wellbeing support and staff networks

Development and training opportunities

Staff discounts and benefits schemes

Benefits booklet attachment

Job summary

City of Doncaster Council is seeking an experienced Facilities Support Officer to join our Facilities Team. You will support a portfolio of 80+ properties, run a high‑quality facilities help desk, procure goods and services, and maintain records and access control for staff and partners.

Based at Civic Office, Doncaster, 37 hours per week on a temporary fixed term to September 2027, salary Grade 6 (£26,403–£27,255). Shortlisting on 31 August 2026 with interviews in early September.

Qualifications

• Experience in facilities management and front-line service delivery.
• Understanding of Health and Safety in facilities management.
• Ability to work on own initiative and manage workload.

Responsibilities

• Provide a high-quality Facilities Management help desk function providing support and advise to building users.
• Procure goods, works and services relating to facilities management.
• Maintain accurate records and systems to provide performance information.
• Provide and maintain ID and access cards for City of Doncaster Council employees and partners.
• Provide a primary role in emergency fire evacuations.
• Provide initial response for FM queries face to face or on the phone.

Skills

Facilities management

Help desk

ICT skills

Health & safety awareness

Communication

Emergency response

Time management

Tools

Microsoft Office

Job description

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work_outline Basis Full time

Job profile for Facilities Support Officer (CDC)

Facilities Support Officer (CDC)

location_on Civic Office 31/08/2026 Facilities Support Officer (CDC)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary Grade 6 - £26,403 - £27,255 (Pay award pending) Contractual hours 37 Basis Full time Region Doncaster Job category/type Facilities Management Date posted 23/07/2026 Job reference REQ23598 Attachments attachment Benefits Booklet.docx attachment Front Line and Support 1b - job profile.docx attachment Job Role Summary.docx

Job description

Based at: Civic Office, Doncaster

Salary details: Grade 6 - £26,403 - £27,255 (Pay award pending)

Contract Type: Temporary Fixed Term to September 2027, Full Time

Hours: 37 hours per week

Closing date: 31 August 2026

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of Facilities Support Officer.

We are seeking an experienced Facilities Support Officerto join our Facilities Team. You will be part of a small team with responsibility for a portfolio of 80+ properties that support front line service delivery.

Typical day as a Facilities Support Officer:

• Provide a high-quality Facilities Management help desk function providing support and advise to building users.
• Procure goods, works and services relating to facilities management.
• Maintain accurate records and systems to provide performance information.
• Provide and maintain ID and access cards for City of Doncaster Council employees and partners.
• Provide a primary role in emergency fire evacuations.
• Provide initial response for FM queries face to face or on the phone.

What we are looking for:

• Have an understanding of Health and Safety issues that relate to facilities management.
• An enthusiastic, reliable and resourceful person with the ability to work on their own initiative, prioritising and managing their own workload effectively.
• The ability to deal effectively and calmly with emergency situations.
• Proficient ICT skills, including Microsoft Office and computerised databases.

Some of the perks working as a Facilities Support Officer:

• Supportive and friendly team to help you develop in the role.
• Opportunities for further training and to develop your career in Facilities Management

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Please review the job summary and profile and demonstrate in your application how you meet the required criteria.

Shortlisting for applicants will take place on 31st August 2026 and it is anticipated that interviews will be held w/c 7th September 2026.

For further details or an informal chat, please contact Tasha Needham, Tel: [phone], email [e-mail] or Carl Gilbert, Tel [phone], email [e-mail]

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email ([e-mail] ) or visit the Advance website (www.advancedoncaster.co.uk ) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Facilities Support Officer (CDC)

Address
Civic Office
Waterdale
Doncaster
DN1 3BU