Switchgear Field Service Engineer

ABB; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Competitive contributory pension

Life assurance

Private medical cover

Generous bonus scheme

Flexible benefits

Internal mobility opportunities

Employee Assistance Programme

Gadget discounts and more

Job summary

ABB is seeking a Service Team Leader to lead on-site support for switchgear systems, delivering expert service, maintaining equipment, and driving reliability for customers in the UK.

You will plan field service work, troubleshoot issues, mentor technicians, and ensure safety standards while delivering quality documentation and customer communication.

Qualifications

• Electrical engineering degree or equivalent experience in power systems.
• 3+ years of field service experience with switchgear or power distribution equipment.
• Strong knowledge of LV/MV switchgear and diagnostic/testing practices.
• Commitment to safety and environmental procedures.
• Excellent communication and customer service skills.

Responsibilities

• Plan and execute field service on switchgear and related equipment.
• Troubleshoot failures and implement corrective actions.
• Collaborate with customers on-site to identify improvements.
• Prepare service reports and material lists meeting ABB standards.
• Coach and train Associate Technicians and Engineers.

Skills

Strong communication

Driving license

Field service experience

Education

Electrical engineering degree

Tools

LV/MV switchgear

Diagnostics tools

Testing tools

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Service Team Leader

As a Switchgear Field Service Engineer, you will deliver expert on-site support for ABB customers by maintaining, troubleshooting, and optimizing LV/MV switchgear systems. You will ensure high-quality service execution, strengthen customer relationships, and contribute to operational improvements that enhance safety, reliability, and performance.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role And Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

• Plan and execute field service work on switchgear and related equipment, ensuring delivery in line with customer orders and expectations.
• Troubleshoot equipment and process failures, recommend corrective and preventive actions, and ensure issues are resolved “first time right.”
• Collaborate with customers on-site to identify operational improvement opportunities and communicate them to the ABB account team.
• Prepare service documentation, reports, and material lists, ensuring all service activities meet ABB quality and safety standards.
• Coach and guide Associate Technicians and Associate Engineers; support training for colleagues and customers when needed.

Qualifications For The Role

• Electrical engineering degree or equivalent relevant experience in power systems, electrical distribution, or related field
• 3+ years of experience in field service, switchgear maintenance, power distribution equipment, or industrial electrical systems
• Strong technical knowledge of LV/MV switchgear, diagnostics, testing tools, and field service practices
• Ability to work safely, apply risk assessment, and follow established safety and environmental procedures
• Mindset to innovate, take ownership, and drive continuous improvement
• Strong communication skills with ability to build customer trust and deliver excellent service
• Full UK driving license (or relevant local requirement)

Benefits

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Private medical cover
• Generous bonus scheme

For the 6th consecutive year ABB UK has been recognised as a Top Employer in the UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.