Sustainability-Focused Commercial & Technical Coordinator

Veolia; Wolverhampton; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual leave 25 days

Pension scheme

Shopping discounts

Health resources

24h Virtual GP

Volunteer day

Training & development

Job summary

Veolia in Wolverhampton is seeking a Commercial & Technical Coordinator to provide technical support, assess enquiries from customers and contractors, and liaise with sales and operations to ensure compliant waste management.

You will work with Salesforce CRM, coordinate with customers and third parties, and help deliver efficient service while contributing to sustainable outcomes. A chemistry degree and waste-management experience are valued, along with a customer-service mindset.

Qualifications

• Chemistry degree or equivalent qualification.
• Previous experience gained within the waste management industry.
• Previous experience gained in a customer service role is desirable.

Responsibilities

• Provide technical support and guidance to quote and technically assess enquiries from customers, contractors, sales representatives and other Veolia divisions including Industrial Services
• Liaise with operational staff, logistics and customers to ensure collections comply with appropriate company procedures and legislative requirements
• You will ensure the efficient management of customer enquiries via the Salesforce CRM system
• Liaise with third party disposal outlets to ensure competitive rates are agreed
• To have direct contact with internal and external customers, providing guidance on legislation, advice on waste management and assisting customers with their waste disposal requirements

Skills

Technical support

Customer service

Sales liaison

Education

Chemistry degree or equivalent qualification

Job description

Veolia in Wolverhampton is seeking a Commercial & Technical Coordinator to provide technical support, assess enquiries from customers and contractors, and liaise with sales and operations to ensure compliant waste management.

You will work with Salesforce CRM, coordinate with customers and third parties, and help deliver efficient service while contributing to sustainable outcomes. A chemistry degree and waste-management experience are valued, along with a customer-service mindset.