Sustainability and Cleanliness Coordinator

GBS Group (UK); Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company seeks a Sustainability and Cleanliness Coordinator in Birmingham. You will supervise cleaning teams, ensuring adherence to schedules and health standards. This full-time role requires strong communication and organizational skills, alongside supervisory experience in busy environments. You will manage audits and stock levels, support training, and uphold quality standards. Ideal candidates should demonstrate a proactive approach and practical knowledge of cleaning methods and equipment.

Qualifications

• Proven supervisory experience in cleaning or facilities services within busy environments.
• Understanding of Health & Safety, COSHH, manual handling, and risk assessment.
• Knowledge of cleaning methods, materials, equipment, and quality standards.

Responsibilities

• Lead and supervise Cleaners, ensuring adherence to schedules and standards.
• Plan daily deployment and ensure adequate staffing levels.
• Conduct audits and record findings to rectify defects promptly.

Skills

Supervisory experience in cleaning

Health & Safety understanding

Strong communication skills

Organizational skills

Problem-solving skills

Knowledge of cleaning methods

IT proficiency

Can-do attitude

Tools

Timetabler

Jira

MS Office

Job description

Sustainability and Cleanliness Coordinator

Posted 3 days ago

Roles and Responsibilities

• Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
• Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
• Please note, this role will require the candidate to take part in cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
• Ensure completion of routine, periodic, and deep‑clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high‑level dusting) to agreed specifications.
• Uphold colour‑coding systems, infection‑prevention protocols, and quality assurance processes aligned with industry best practice.
• Conduct regular audits/inspections of task completed; record findings, rectify defects promptly, and follow through on corrective actions.
• Monitor and operate relevant systems (e.g. Timetabler, Jira), respond within agreed SLAs.
• Manage stock levels for consumables and materials; ensure timely ordering, secure storage, cost and usage control.
• Complete monthly stocktakes; maintain accurate stock control records and support internal audit requirements.
• Ensure safe use, maintenance, and availability of cleaning equipment and machinery; coordinate servicing, repairs, and training.
• Complete and record checks on cleaning machinery and equipment for health & safety; elevate defects to Facilities Manager for repair and remove unsafe items from service.
• Maintain COSHH documentation, risk assessments, method statements, and safe systems of work for all tasks and chemicals.
• Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish in line with environmental legislation and GBs procedures.
• Support waste management and recycling programmes, ensuring correct segregation, presentation and traceability (confidential waste, WEEE, toner, general/recycling).
• Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager.
• Maintain a training matrix for Cleaners, scheduling refreshers and keeping accurate records of all training completed; contribute to training plans, toolbox talks, inductions and ongoing coaching for the team; promote continuous improvement.

Essential Skills and Experience

• Proven supervisory experience in cleaning or facilities services within busy environments.
• Demonstrable understanding of Health & Safety, COSHH, manual handling, and risk assessment.
• Knowledge of cleaning methods, materials, equipment and quality standards; ability to set and check standards.
• Strong communication, organisation, and problem‑solving skills; able to prioritise and adapt to changing needs.
• Experience in planning rotas, allocating work, conducting audits, and maintaining compliance records.
• Proficiency with emails, MS Office and basic IT systems.
• Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes.
• Flexible, proactive, ‘can‑do’ approach; able to work under own initiative while meeting service standards.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industry

Business Consulting and Services

Location

Birmingham, England, United Kingdom