Surgical Admin Manager – General Surgery & Urology

Kingston Hospital; Royal Borough of Kingston upon Thames; On-site; GBP 37,000 - 45,000; Full time

Job summary

Kingston and Richmond NHS Foundation Trust invites applications for a Band 5 Administration Manager for General Surgery, Urology and Vascular. The role is based at Kingston upon Thames and is 37.5 hours per week.

You will oversee the full range of department administration, line manage Patient Pathway Coordinators and Assistants, support waiting-time targets, and ensure HR policies are applied consistently to all staff within the service line.

Qualifications

• Degree or equivalent in a relevant discipline.
• Business or Administrative qualification (e.g., NVQ) or equivalent experience.
• Experience in health or local authority settings relevant to the role.
• Experience of line management and supervision including performance and absence management.

Responsibilities

• Oversees day-to-day delivery of administrative services within the General Surgery & Urology Department.
• Line manages Patient Pathway Coordinators and Assistants, with training and performance management.
• Supports waiting-time standards including the 18-week target.
• Monitors patient tracking lists and data quality to manage patient pathways.
• Ensures confidentiality, patient safety and compliance with Trust policies and values.

Skills

Prioritisation

Stakeholder comms

Data reporting

Education

Degree or equivalent in relevant discipline

Job description

Kingston and Richmond NHS Foundation Trust invites applications for a Band 5 Administration Manager for General Surgery, Urology and Vascular. The role is based at Kingston upon Thames and is 37.5 hours per week.

You will oversee the full range of department administration, line manage Patient Pathway Coordinators and Assistants, support waiting-time targets, and ensure HR policies are applied consistently to all staff within the service line.