Administration Manager, General Surgery | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 40,000 - 50,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Administration Manager for General Surgery to oversee departmental administrative systems and staff, ensuring standards and targets are met in line with Trust and National guidelines.

The role involves leading on communication, budget management, and ongoing service improvement, with consideration for internal secondment and required approvals. This vacancy is not eligible for sponsorship.

Qualifications

• Oversee Data Quality/Waiting List reports for inpatient and outpatient areas.

Responsibilities

• 1. To assume overall responsibility for the administrative management of the Department.
• 2. To assume overall responsibility for the management of the administrative staff within the Department.
• 3. To ensure an effective internal and external communication system within the specialty.
• 4. To manage the Departmental administrative budget.
• 5. To continually contribute to patient and business improvement Agendas.

Job description

Administration Manager, General Surgery | University Hospitals Coventry and Warwickshire NHS Trust

This job role is to manage departmental administrative systems and staff and develop the service in line with required internal and external standards, to make informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with Departmental, Trust and National standards, policies and procedures, and to act as a source of advice and guidance regarding the specialty.

Please be advised this vacancy is not eligible for sponsorship.

Secondment will be considered for internal candidates - If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

1. To assume overall responsibility for the administrative management of the Department.

2. To assume overall responsibility for the management of the administrative staff within the Department.

3. To ensure an effective internal and external communication system within the specialty.

4. To manage the Departmental administrative budget.

5. To continually contribute to patient and business improvement Agendas.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway To Excellence designated organisation - please click the link for further details about this prestigious award.

Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Management and rectification of the Data Quality/Waiting List reports for areas of responsibility, this is to include Inpatient and Outpatient Waiting lists for elective, Planned and Diagnostic procedures
• Oversee all trackers (52 week, IPWL, Planned, Diagnostic & OPWL) in relation to RTT pathways this would include validation, training, Investigation, chasing diagnostics, meeting with clinicians when appropriate
• Acting as the specialty lead for managing recruitment, retention and selection of administrative staff including preparation of the appropriate documentation
• Assuming first line management responsibility in dealing with disciplinary, capability and grievance issues
• Responsibility for the education and development of the administrative staff including undertaking Personal Development Reviews in conjunction with KSF outlines, formulating Personal Development Plans and identifying training needs using analytical skills to ensure they appropriate to the needs of the service.

For further details of the role please see the attached job description.

This advert closes on Wednesday 25 Nov 2026