Supporter Acquisition Manager

Harris Hill Charity Recruitment Specialists; London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A charitable organization based in London is looking for a Supporter Acquisition Manager to lead supporter acquisition strategies and develop campaigns across digital and offline channels. This role requires extensive experience in managing budgets and campaigns, combined with strong project management abilities, ideal for a candidate seeking to contribute meaningfully to a fundraising team. The position offers hybrid working, with two days in the office.

Qualifications

• Experience in customer or supporter acquisition with large budgets.
• Deep understanding of digital and direct marketing strategies.
• Proven project management skills from setup through delivery and evaluation.

Responsibilities

• Lead the supporter acquisition strategy aligned with fundraising objectives.
• Forecast campaign performance and ROI, modeling audience journeys.
• Manage the end-to-end delivery of acquisition campaigns.

Skills

Leading customer or supporter acquisition campaigns

Understanding of digital and direct marketing strategies

Strong project management skills

Experience with creative, media, and data suppliers

Understanding fundraising compliance

Job description

Overview

Harris Hill are delighted to be working with a wonderful charity to recruit for the Supporter Acquisition Manager in order to lead the growth of the charity individual giving programme.

In this role within the Public Giving and Communications team, you’ll take ownership of the supporter acquisition strategy, developing campaigns that bring new supporters on board, inspire them to take action, and deliver long term value. You'll work across a mix of digital and offline channels, guiding media strategies, creative development, performance analysis, and budget management.

If you're a data led marketer who’s confident managing budgets, optimising campaigns, and leading cross functional projects, this role offers the opportunity to contribute meaningfully to global change.

As a Supporter Acquisition Manager you will:

• Lead the long term supporter acquisition strategy in line with wider fundraising objectives
• Forecast campaign performance and long term ROI, modelling audience journeys
• Collaborate on integrated campaign planning across owned, earned, and paid media
• Manage supplier procurement and contract negotiations for acquisition services
• Define and track KPIs to monitor campaign effectiveness
• Oversee end-to-end delivery of acquisition campaigns across all relevant channels
• Develop or commission high quality creative and copy for campaign assets
• Monitor and optimise campaign performance in real-time
• Manage external agencies, freelancers, and internal contributors
• Work with data teams to ensure selections and targeting are audience appropriate
• Support innovation and product development within the public fundraising portfolio
• Contribute to the organisation’s digital transformation, particularly through acquisition touchpoints like the website

To be successful, you must have experience:

• Leading customer or supporter acquisition campaigns, including large budgets
• Deep understanding of digital and direct marketing strategies
• Strong project management skills from setup through delivery and evaluation
• Experience working with creative, media, and data suppliers
• Understanding of fundraising compliance, including GDPR and data protection

• Location: London, hybrid working 2 days in the office
• Contract: Permanent
• Closing date: 22nd August at 8am
• Interview: TBC
• Recruitment process: Cv and Supporting Statement to [e-mail]

If this sounds like you, please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Non-profit Organizations and Fundraising