Support Manager

Affinity Trust; Moor Side; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pay earned on demand

Blue Light Card

Simplyhealth health plan

Annual Leave buy/sell

Pension and Life Assurance

Job summary

Affinity Trust in Leeds and Bradford is seeking an experienced Support Manager to lead multi-site teams delivering person-centred support for adults with disabilities. You will work with the Registered Manager, external practitioners, and the local authority to ensure high-quality, compliant services across the division.

You will oversee robust support plans, develop staff through training, and manage on-call rotations, including travel to sites.

Qualifications

• Experience leading multi-site teams in social care
• Experience working with adults with disabilities and mental health issues is desirable
• Willingness to work towards a recognised Leadership and Management qualification

Responsibilities

• Inspire and lead multi-site teams to deliver person-centred support
• Ensure robust support plans and use varied communication aids
• Oversee staff training and embedding learning
• Maintain rotas, routines and regulatory compliance (CQC)
• Participate in out-of-hours on-call rota and travel within division

Skills

Leadership

People management

Communication

On-call readiness

Education

Health and Social Care Level 3

Tools

Compliance IT platforms

Driving (own vehicle)

Job description

We're expanding our management team in the Leeds and Bradford area and are looking for an experienced Support Manager to join our team. This is an exciting opportunity for a confident and compassionate leader who is ready to make a real difference in people's lives. You will oversee supported living services across Leeds and Bradford, supporting adults with disabilities to live independently and achieve their personal goals. Our services are CQC-regulated and built around a person-centred approach, ensuring the people we support are always at the heart of everything we do.

As Support Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with the Registered Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.

• Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
• Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
• Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
• Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
• Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
• Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
• Experience: You have experience managing multi-site teams and have experience working with adults with disabilities and mental health issues. Strong leadership experience, delivering exceptional outcomes and continuous innovation.
• Communication: You are adept at using a variety of communication aids and developing robust support plans.
• Compliance: Experience working with several compliance IT platforms is desirable.
• Driving: You must be a driver with access to your own vehicle.
• Hours per week: Full time (37.5 hours) & participation in an on-call rota.
• Training Provided: Full induction and training opportunities available.
• Qualifications: Level 3 in Health and Social care or willing to work towards a level 3.

Why Join Us?

What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centred care and ready to take the next step in your management career, we would love to hear from you!

What Benefits Will I Have?

• Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
• Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
• Simplyhealth: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
• Buy and Sell Annual Leave: Transfer windows open twice a year.
• Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.

Ready to Lead and Inspire?

If you're looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we'd love to be part of your journey. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.