Young People Service Manager - Supported Accommodation

Turning Point; Leyland; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

34 days holiday

Structured development programme

Job summary

Turning Point seeks a proactive Young People Service Manager in Chorley/Leyland to lead supported accommodation and progress toward Ofsted Registered Manager status. You’ll drive high-quality, person-centred services for young people, aligning safeguarding with growth and regulatory readiness.

The role offers a structured development pathway, coaching, and mentoring from experienced leaders, with opportunities to advance to Ofsted registration within a year of appointment.

Qualifications

• Level 5 Diploma in Leadership and Management (or equivalent) is required.
• Experience in housing services, tenancy management, and landlord relationships is essential.
• Proven track record improving quality, compliance and service performance.

Responsibilities

• Lead supported accommodation services across four locations (Chorley and Leyland).
• Manage care and housing elements, ensure high-quality, safe accommodation and partnerships with authorities and landlords.
• Recruit, develop and inspire high-performing teams; ensure safeguarding and continuous service improvement.
• Oversee budgets and resources; support move-on planning for young people; drive regulatory readiness for Ofsted.

Skills

Leadership

Management

Stakeholder management

Safeguarding

Team development

Communication

Housing services

Budgeting

Education

Level 5 Diploma in Leadership and Management

Job description

Young People Service Manager - Progression to Ofsted Registered Manager

Chorley & Leyland | Full Time | Development Opportunity

Please note: Applicants must hold a Level 5 Diploma in Leadership and Management (or equivalent) and if not already registered with Ofsted, must successfully complete the Ofsted Registered Manager interview and registration process during the development period to secure permanent appointment to the role within one year of being in post.

At Turning Point, we support people across the UK with mental health needs, substance use challenges and learning disabilities. We believe in the potential of every person we support, and that includes our colleagues.

We're looking for an ambitious and passionate Service Manager who is ready to take the next step towards becoming an Ofsted Registered Manager. Whether you're already registered or have strong management experience and aspirations to progress, this could be the opportunity you've been waiting for.

Why Join Us?

This is a unique development opportunity where you'll lead our supported accommodation services for young people while receiving structured support to achieve Ofsted registration.

For candidates who are not yet Ofsted registered, we offer:

• A structured induction and development programme
• Dedicated coaching and mentoring from experienced leaders
• Training on Ofsted regulations and quality standards
• Support through the registration process
• A salary increase upon successful Ofsted registration

About the Role

You'll have responsibility for supported accommodation services across four locations in Chorley and Leyland, supporting young people to develop confidence, independence and life skills in safe and nurturing environments. You'll lead both the care and housing elements of the service, ensuring high-quality support, safe accommodation and effective partnership working with landlords, commissioners and local authorities.

You'll:

• Lead high-quality, person-centred services for young people, maximising the voice of the young people in the ongoing development of the services
• Create a positive culture focused on wellbeing, independence, achievement and co production
• Recruit, develop and inspire high-performing teams
• Ensure excellent safeguarding practice across all services
• Drive service quality, compliance and continuous improvement
• Build strong relationships with local authorities, commissioners, landlords, housing benefit officers and partner agencies
• Manage budgets and resources effectively
• Support positive outcomes and successful move-on planning for young people

Once registered, you'll take on the full responsibilities of the Ofsted Registered Manager role, ensuring compliance with Supported Accommodation Regulations and maintaining inspection readiness.

About You

You may already be an Ofsted Registered Manager, or you may be an experienced manager looking to progress into your first registered role.

You'll have:

• A Level 5 Diploma in Leadership and Management
• Management experience within supported accommodation, housing, residential care, health and social care, or a similar environment
• Experience of working within housing services, including tenancy management, housing-related support, landlord relationships, occupancy management and housing benefit processes
• Experience leading and developing teams to deliver high-quality services
• Strong safeguarding knowledge and experience
• A track record of improving quality, compliance and service performance
• Excellent communication and relationship-building skills
• Experience working with multiple stakeholders including local authorities, commissioners, landlords and partner agencies
• A passion for supporting young people to achieve positive outcomes
• The confidence to lead through change and drive continuous improvement

Desirable

• Experience working with young people
• Understanding of Supported Accommodation Regulations, Ofsted standards and housing-related legislation
• Experience preparing for inspections, audits or regulatory reviews
• Experience of service mobilisation, growth or transformation

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Why Join Turning Point?

• A chance to lead meaningful services that genuinely change lives
• Strong organisational support and opportunities for progression
• The opportunity to influence services, shape teams, and drive improvement

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.

• You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days.
• Plus the option to buy additional holidays and spread the cost.