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Hertfordshire County Council; Bushey; On-site; GBP 50,000 - 55,000; Full time

Job summary

Hertfordshire County Council seeks an experienced Care Services Manager to lead support for adults with learning disabilities at Manor House. You will ensure quality and regulatory compliance, guide staff, and collaborate with Social Work and health teams to support residents’ independence and safety.

You will oversee policy development, staff performance, and recruitment while safeguarding best practices and continuous improvement within Adult Care Services.

Qualifications

• RQF Level 4 in Health and Social Care or equivalent.
• Full driving license.
• Managerial experience in a social care setting.
• Experience working within regulatory and inspection frameworks (CQC or PAMMS).
• Experience working with adults with disabilities.
• Experience with grievances, ill health and disciplinary procedures.

Responsibilities

• Manage support for adults with learning disabilities and ensure staff meet Care Quality Commission requirements.
• Lead communication with Social Work Teams, Health Professionals, and transition teams.
• Develop and empower staff with career and development plans.
• Advise on and develop policies, procedures, and operational systems.
• Oversee recruitment and induction of staff in line with standards.

Skills

Managerial experience in social care

Regulatory & inspection frameworks

Experience with adults with disabilit{

Grievances & disciplinary procedures

Education

RQF Level 4 in Health and Social Care

Tools

Driving license

Job description

Starting Salary: £49,817 progressing to £55,244 per annum

Hours:37

Location:Bushey

Contract Type:Permanent

Directorate:Adult Care Services

About the team

The people who live at Manor House Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 26 people. We support all individuals to live as independently as possible.

About the role

To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission.

Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.

Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.

You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.

Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.

Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.

About you

• RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.
• Full driving license
• Managerial experience in a social care setting
• Experience of working within regulatory and inspection frameworks i.e. CQC or PAMMS
• Experience working with adults with disabilities
• Experience with grievances, ill health, and disciplinary procedures

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 12. Please locate the job profile here:

Job profiles - Health and social care

Interview Date: 16 November 2026

Additional information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR), creating a unique opportunity to help shape the future of local services.

To find out more, visit

https://www.hertfordshire-lgr.co.uk/

DisabilityConfident

We are proud to be a

Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Further information about the legal requirement can be found here.

Proud member of the Disability Confident employer scheme