Supported Lettings Worker

Society of St James; Southampton; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working

Buy additional annual leave

Induction and training

Employee Assistance Programme

Cycle to work

Discounted laptops

Electric Car Scheme

Job summary

Society of St James in Southampton invites applications for a Permanent Supported Lettings Worker. You will support individuals facing homelessness and complex needs, managing a small caseload within a trauma-informed, team-based environment.

The role offers a comprehensive benefits package and opportunities to grow within a long-standing charity and housing association. Salary scales from £26,305 to £29,599 per annum with 25 days annual leave and flexible options.

Qualifications

• Experience with people experiencing homelessness and related needs.
• Ability to respond to safeguarding and safeguarding considerations.
• Understanding of equality, diversity and inclusion principles.

Responsibilities

• Manage a small caseload of service users with multiple disadvantages.
• Work as part of a team to ensure smooth operation of the service.
• Apply trauma-informed approaches and create meaningful activities to engage clients.

Skills

Homelessness experience

Challenging behaviour

Substance misuse

Safeguarding

Equality & diversity

Job description

Employment Type

Permanent

Application Start Date

05-11-2026

Application End Date

27-11-2026

Location

Southampton

State/County

Hampshire

SO15 5BP

Country

United Kingdom

Work Style

On-site

Non-profit charitable organisations

Experience

Experience with people experiencing homelessness, challenging behaviour, substance misuse, safeguarding, equality and diversity

Description

Salary Scale: 21 – 25 (£26,305 - £29,599 per annum)

About Us:

This is an exciting opportunity to join a dynamic Charity and Housing Association.The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Role:

Are you looking for a rewarding and fulfilling role that makes a real difference in people’s lives?As a Supported Lettings Worker, you will play a vital role in supporting individuals with multiple disadvantages including; significant trauma, homelessness, substance misuse, mental health and learning disabilities. You will manage a small caseload of ‘hard to reach’ service users and work as part of a team to ensure the smooth running of the service . You will work in a trauma informed approach and use your creativity and meaningful activities to ascertain what is important to the person, their goals and aspirations to seek engagement and encouragement to move away from rough sleeping.

Who we are looking for:

We’re looking for a positive, flexible and resilient individual with great communication skills, a passion for helping vulnerable adults and a belief that safe housing is a fundamental human right.

You will have good organisational and IT skills, and the ability to work on your own initiative as well as a part of a team.

Essential qualities and skills:

• The issues faced by people experiencing homelessness.
• Dealing with difficult and challenging behaviour.
• The effects of alcohol and substance use on mental health.
• Equality and diversity.

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping vulnerable people:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.