Housing Management Worker

Society of St James; Southampton; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

Buying additional annual leave

Cycle to work scheme

Employer pension contributions via-sal

Health and wellbeing services

Job summary

Society of St James in Southampton is seeking a Housing Management Worker to join our housing portfolio and provide a high-quality service to adults and young people experiencing homelessness. The role is 37 hours per week, on-site, with a salary scale of £26,305 to £29,599 per annum.

You will liaise with support staff, finance, maintenance, Housing Benefit and external organisations to maximise occupancy, maintain safety, and ensure compliance with housing laws.

Qualifications

• Good IT skills and proficient use of IT systems.
• Good level of literacy.
• Understanding of housing law.
• Ideally, an understanding of the homelessness sector.

Responsibilities

• Provide effective, high-quality housing management across the portfolio.
• Liaise with support staff, finance staff, maintenance staff, Housing Benefit, contractors and others.
• Be proactive in maximising occupancy and minimising bad debts.
• Ensure the service meets responsibilities regarding maintenance, cleanliness, quality, and safety.

Skills

IT skills

Literacy

Housing law

Homelessness sector understanding

Stakeholder liaison

Job description

Employment Type

Full Time

Application Start Date

27-10-2026

Application End Date

16-11-2026

Location

Southampton

State/County

Hampshire

SO18 5LA

Country

UK

Work Style

On-site

Non-profit charitable organisations

Description

Housing Management Worker

Housing Management

Southampton

37 hours per week

Salary scale: 21-25 (£26,305 to 29,599 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Role

You will work across the Society of St James’ accommodation portfolio providing an effective, high-quality housing management service including effective and professional liaison with support staff, finance staff, maintenance staff, Housing Benefit, contractors and others, both from the Society and from other organisations.

Who We're Looking For

Skills & Knowledge:

• Good IT skills and proficient use of appropriate IT systems provided
• Good level of literacy
• Understanding of housing law
• Ideally, an understanding of the homelessness sector
• Maintain effective and professional liaison with support, finance, and maintenance staff, Housing Benefit, contractors, and external organisations

Tenancy & Resident Management:

• Sign up new residents and, when necessary, handle resident evictions
• Be proactive in maximising occupancy and minimising bad debts

Operations & Compliance:

• Ensure the service meets responsibilities regarding maintenance, cleanliness, quality, and safety
• Implement the Society's policies and procedures

Essential Skills and Qualities:

• Use of a car for work purposes would be essential

What we can offer you

• We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

For an informal chat about this post, please contact Tracy Sweetenham, Housing Management Team Leader on 07561131178.

Application closing date: 12pm on Monday 16 th November 2026

Interview date: TBC

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

• Cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Employer pension contributions via salary sacrifice
• Flexible working opportunities
• Counselling, financial, personal support, and health and well-being services via our Employee Assistance Programme

Are you passionate about making a difference?

Are you passionate about making a difference?

Tell us about you, why you want to work for SSJ, and what you will bring to the job role.

Tell us about you, why you want to work for SSJ, and what you will bring to the job role.

Tell us about you, why you want to work for SSJ, and what you will bring to the job role. * Required