Project's Assistant

The Society of St James; Manor Park; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working options

Buy additional annual leave

Induction and training

Employee Assistance Programme

Cycle to work scheme

Discounted laptops

Electric car scheme

Job summary

The Society of St James is seeking a compassionate, resilient worker to support adults facing homelessness, substance misuse, and mental health challenges. You will build rapport, communicate clearly, and exercise initiative to promote recovery and independence in a challenging environment.

The role requires trauma-informed practice, risk awareness, and professional boundaries, with a focus on person-centred, joint-agency support plans and high-quality documentation.

Qualifications

• Background in working with vulnerable adults facing homelessness, mental health problems, and substance misuse, including joint-agency work and developing structured support plans.
• Sound understanding of trauma-informed practice, harm minimisation, overdose prevention, adult safeguarding, risk management, and health & safety in supported housing.
• Core Skills: Strong interpersonal and active listening skills, effective written and IT skills (letters, reports, support plans), and good time management.
• Personal Qualities: Professional self-awareness, compassion, ability to maintain boundaries, and capability to respond calmly and effectively to emergencies or challenging behaviour.

Skills

Vulnerable adults work

Trauma-informed practice

Harm minimisation

Overdose prevention

Adult safeguarding

Risk management

Health & safety

Interpersonal skills

Active listening

Written skills

IT skills

Time management

Calm under pressure

Boundaries

Compassion

Professional self-awareness

Job description

We are seeking a compassionate, resilient, and self-motivated worker with experience supporting individuals with histories of homelessness, substance misuse, and mental health challenges . You should be adept at working calmly in challenging situations, building rapport through effective communication, and exercising initiative to manage risk and promote client recovery and independence .

Essential Skills and Qualities

• Background in working with vulnerable adults facing homelessness, mental health problems, and substance misuse, including joint-agency work and developing structured support plans .


• Sound understanding of trauma-informed practice, harm minimisation, overdose prevention, adult safeguarding, risk management, and health & safety in supported housing .


• Core Skills: Strong interpersonal and active listening skills, effective written and IT skills (letters, reports, support plans), and good time management .


• Personal Qualities: Professional self-awareness, compassion, ability to maintain boundaries, and capability to respond calmly and effectively to emergencies or challenging behaviour .

This is an exciting opportunity to join a dynamic Charity and Housing Association . The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems . We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society .

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk :

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays


• Flexible working options


• Buying additional annual leave


• Comprehensive induction and training


• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme


• Company cycle to work scheme


• Discounted laptops and computers with Jamie's Computers


• Electric Car Scheme

To learn more about their membership benefits or to sign up, you can visit their official website.