Supported Internship Administrator

Royal Mencap Society; Northampton; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

32 days holiday (incl bank holidays)

Discounts at retailers

Health cash plans

Interest-free loans

Job summary

Mencap in Northampton is seeking a Supported Internship Administrator to join our team on a full-time basis (37.5 hours per week). You will coordinate administration tasks, input learner information, process invoices and maintain up-to-date records for reporting.

You will also support the Programme Coordinator to meet deadlines for EHCP reviews, monitor licenses, training and insurance, and respond to queries from parents, carers and local authorities.

Qualifications

• Strong organisational and communication skills required.
• Ability to manage your own workload and meet deadlines.
• Experience using Outlook, OneDrive and basic IT tools.

Responsibilities

• Coordinate administration duties including processing application and claims paperwork, and input learner information into databases.
• Support the Programme Coordinator in meeting EHCP review deadlines.
• Monitor and update licences, training and insurance; respond to queries from parents/carers and local authorities.

Skills

Organisational skills

Communication

IT literacy (Outlook/OneDrive)

Job description

Are you organised and love working where no two days are the same? Do you have previous experienc e of customer service or administration? Do you want to work for an organisation that has a passion for making a difference? Great, w e are recruiting a Supported Internship Administrator to work in our Northampton office on a full time basis (37.5 hours per week).

What will you be doing as a Supported Internship Administrator?

• Coordinating administration duties, including but not limited to processing application and claims paper work, inputting learner information on to databases, processing invoices and keeping up to date records for reporting purposes.
• Supporting the Programme Coordinator in adhering to deadlines for EHCP reviews
• Monitoring and updating the team with regards to licences, training and insurance
• Responding to queries from parents/carers and local authorities

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Do you have the experience and skills to be our Supported Internship Administrator?

• Strong organisational and communication skills
• Ability to manage your own workload
• Experience of using Outlook, one drive and other basic IT tools

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

This vacancy closes on Tuesday 10th November, with interviews to follow soon after.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live their lives to the full. We campaign for a fairer society. We work with families and partners to build inclusive communities. And we deliver the services people need to live their lives.

Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies. we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.