Personal Assistant to the Chief Executive

Mencap; Greater London; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

32 days holiday

Discounts at leading high-streetRetail

Health cash plan

Interest-free loans

Job summary

Mencap is seeking a proactive Personal Assistant to the Chief Executive to provide trusted support, keep the day running smoothly, and help the Chief Executive focus on improving lives of people with a learning disability. You’ll work directly with the Chief Executive and closely with the Head of Office, coordinating with Trustees, external partners, and colleagues across Mencap.

You’ll bring a calm, flexible approach, anticipate needs, and build strong relationships.

Qualifications

• Proactive, thoughtful Personal Assistant who anticipates needs and supports a leader.
• Flexible, calm under pressure and able to adapt to changing priorities.
• Strong relationship-building and cross-stakeholder coordination skills.
• Committed to inclusivity and organisation-wide collaboration.

Responsibilities

• Provide trusted support directly to the Chief Executive and in collaboration with the Head of Office.
• Coordinate with Trustees, external partners and colleagues across Mencap to keep important work moving forward.
• Build strong working relationships and act as a visible, approachable point of contact for the Chief Executive’s Office.
• Support the Chief Executive in prioritising and scheduling to keep the day running smoothly.

Job description

Personal Assistant to the Chief Executive

Imagine putting your talent for making things happen to work at the heart of Mencap, helping our Chief Executive focus on improving the lives of people with a learning disability. That’s the opportunity this role offers.

We’re looking for a proactive, thoughtful Personal Assistant who takes pride in being the person others can count on. Someone who anticipates what’s needed, brings calm to a busy day and understands how excellent support helps a leader achieve more. Work in the Chief Executive’s Office moves at pace, so you’ll need a flexible approach and the ability to adapt to changing priorities.

You’ll work directly with our Chief Executive and closely with the Head of Office, providing trusted support that keeps the day running smoothly and important work moving forward. The people you’ll connect with make this opportunity especially compelling. You can expect to work with colleagues across Mencap, Trustees, external partners and people with a learning disability and their families. You’ll also engage with contacts across the wider sector.

Collaboration and visibility are key parts of the role: you’ll build strong working relationships and be a visible, approachable point of contact for the Chief Executive’s Office.

Above all, you’ll connect with Mencap’s purpose and bring our values to life: passionate, inclusive, brave, positive and kind. You’ll care about making sure people can contribute, feel included and know their voices are valued.

Applications close 08 November with interviews being held in person at Commercial St office on 17 November 2026.

Company

Mencap

Salary

£34,814 to £34,814 a year

Hours

Full-time

Location

London, E1 6LP

Job type

Permanent

Posting date

27 Oct 2026

Closing date

25 Nov 2026

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Proud member of the Disability Confident employer scheme