Young People's Housing & Support Worker

Stepping Stone Projects; Manchester; On-site; GBP 17,000 - 22,000; Part time

Job summary

Stepping Stone Projects in Manchester is hiring a Supported Housing Worker to support unaccompanied asylum-seeking young people. You’ll balance practical housing management with person-centred support to build independence and secure accommodation.

The role involves building trusting relationships, creating tailored support plans, helping access education and healthcare, and coordinating with partner agencies.

Qualifications

• Develop trusting relationships with young people to help them feel safe and valued.
• Deliver tailored support plans to develop independence and life skills.
• Support access to education, training, healthcare and local services.
• Manage accommodation-related responsibilities and tenancy rights.
• Advocate with local authorities and partner agencies for positive outcomes.
• Complete support plans and risk assessments with accurate records.

Responsibilities

• Develop meaningful, trusting relationships that empower young people to feel safe and valued.
• Deliver tailored support plans that develop independence, confidence and essential life skills.
• Support young people to access education, training, healthcare and wider community opportunities.
• Manage accommodation-related responsibilities, helping young people understand their rights and responsibilities.
• Advocate for young people with local authorities and partner agencies to achieve positive outcomes.
• Complete support plans, risk assessments and case records while promoting safeguarding and wellbeing.

Skills

Empathy

Relationship building

Caseload management

Risk assessments

Job description

Chatsworth Grove Office Base (Manchester)

22.5 hours per week (Monday to Wednesday, 9am – 5pm)

Provide support. Promote independence. Make a difference.

As a Supported Housing Worker on Stepping Stone Projects’ Unaccompanied Asylum-Seeking Children (UASC) Service, you'll play a vital role in helping young people build safe, independent and successful lives in the UK.

Working with young people who have arrived in the country without family support, you'll provide a combination of practical housing management and person-centred support. From helping young people understand their tenancy responsibilities, manage their accommodation and access education, training and healthcare, to building independence skills and supporting them through complex challenges, no two days are the same.

About the role

This is a rewarding role for someone who can combine empathy and practical support with effective housing management and tenancy-related responsibilities. You'll manage a caseload of young people, complete support plans and risk assessments, carry out property visits, work alongside partner agencies and help young people move towards greater independence and long-term housing stability.

What you’ll be doing

• Develop meaningful, trusting relationships that empower young people to feel safe, valued and motivated to achieve their aspirations.
• Deliver tailored support plans that develop independence, confidence and essential life skills, including budgeting, managing a home and accessing local services.
• Support young people to access education, training, healthcare and wider community opportunities.
• Manage accommodation-related responsibilities, helping young people understand their rights and responsibilities, sustain their accommodation and prepare for independent living.
• Advocate for young people and work closely with local authorities, education providers, health services and other partner agencies to achieve positive outcomes.
• Complete support plans, risk assessments and case records, while promoting safeguarding, wellbeing and the safety of both young people and their accommodation.

About You

You don't need to meet every requirement. Above all, we're looking for someone with the values, resilience and dedication to support young people to thrive. We're seeking someone who can build strong professional relationships and who is passionate about helping young people recognise and achieve their potential.

You may already have experience in supported housing, housing management, tenancy sustainment, homelessness services, refugee or asylum support, youth work, leaving care services, social care, education, or another customer-facing support environment.

The ideal candidate will understand how to balance practical housing responsibilities with person-centred support, helping young people develop the skills and confidence they need to live independently.

We would love to hear from you if you are able:

• To support young people to access services from other statutory and voluntary agencies as appropriate to their needs and act as key worker in co-ordinating services in order to prevent duplication.
• To support customers through individual resettlement support and independence plans.
• To ensure that record-keeping and communication systems are accurately maintained, up-to-date and comply with SSP’s Data Protection Policy.
• To work with and advise young people accordingly with regard to welfare rights, budgeting, employment, education and training, leisure opportunities and issues of personal care.
• To assist the Line Manager in ensuring that all furniture and fittings in the young person's home is maintained and in good condition.
• To advise/assist young people with the reporting of necessary repairs and decorating in their proposed homes, visiting and liaising with agencies to ensure satisfactory completion

Please note that a full UK Drivers Licence and daily access to a reliable vehicle are mandatory requirements for this post.

Successful Supported Housing Workers are skilled at building trusting relationships with young people who may have experienced significant trauma and uncertainty. They are resilient and compassionate, providing practical and emotional support whilst promoting independence, safety and wellbeing. They are committed to helping young people develop essential life skills and build positive futures.

This is a rewarding opportunity to be part of a dedicated team supporting unaccompanied asylum-seeking young people as they build safe, independent and positive futures. You'll have the opportunity to support young people as they adapt to a new environment, access education and services, and gain the skills needed for independent adult life. In return, you'll receive ongoing training, professional development and the support needed to make a meaningful difference every day.

Please note:

This post is subject to an enhanced DBS check as part of our safer recruitment process.