Supported Assistant Practitioner/ Assistant Practitioner 11429

Norfolk County Council; Fakenham; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working – flexi-time, remote,

Norfolk Rewards discounts

Blue Light card

Relocation expenses (where applicable)

Advance of expenses for travel

Local Government Pension Scheme

Car lease scheme for greener travel

Referral bonus

Job summary

Norfolk County Council is seeking an enthusiastic community Assistant Practitioner to join our multidisciplinary team of Social Workers, Occupational Therapists and Assistant Practitioners.

The role involves assessments, service commissioning and reassessment via video/telephone or face to face, with hybrid working and an office base in North Norfolk. You will need excellent communication, record-keeping and IT skills, and a commitment to helping vulnerable people.

Qualifications

• Excellent communication, record-keeping and keyboard skills.
• Commitment to excellent customer service and familiar with eligibility criteria.
• Experience of working with vulnerable people and safeguarding awareness.
• Sound knowledge of the Care Act (2014), Mental Capacity Act (2005) and safeguarding frameworks.

Responsibilities

• Undertake assessments, service commissioning and reassessment work via video/telephone and/or face to face.
• Maintain thorough documentation and IT records to support care planning.
• Collaborate with Social Workers, Occupational Therapists and other practitioners to support people to maintain independence.

Skills

Communication

Record-keeping

IT skills

Time management

Customer service

Tools

Video calls

Telephone consultations

Job description

Supported Assistant Practitioner/ Assistant Practitioner | 11429 | permanent contract | 37 hours per week | £33,119 to £34,811 (G grade) or £30,023 to £32,046 (F grade) | Grade F/G | North Norfolk

We are seeking an enthusiastic community Assistant Practitioner to join our highly motivated, innovative team of Social Workers, Occupational Therapists and Assistant Practitioners. It is an exciting time to join our team of dedicated and passionate workers in embracing our Living Well agenda and supporting people to be independent, resilient and well.

We are proud of our multi-disciplinary working environment and positive working relationships with our Health colleagues. Our team values good listening skills, flexibility, adaptability to new ways of working and a commitment to supporting people to maintain their independence. Workers in our team are open to change, innovative and confident with a focus on strengthening social care across Norfolk. They build strong partnerships with service users and their families, are ambitious about what people can achieve and explore ideas for positive outcomes that are fit for purpose and best value for money.

Our team is experienced with working with complex cases, have a sound knowledge of the Care Act (2014), Mental Capacity Act (2005) and Safeguarding, as well as excellent time management and IT skills. Any new staff are supported to develop a thorough working knowledge of Norfolk County Council processes and procedures.

Our team of Social Workers, Assistant Practitioners and Occupational Therapists use the Care Act (2014) to assess and provide support to adults living in the community. We are investing in people who can take us forward on our journey to embed our vision.

As an Assistant Practitioner within this team, you will undertake assessments, service commissioning and reassessment work. These will be carried out via video/telephone and/or face to face. You will have excellent communication, record-keeping and keyboard skills, along with experience of working with vulnerable people. In addition, you should have a commitment to excellent customer service and be familiar with the Department’s eligibility criteria.

In return, we can offer you the opportunity to work in an exciting and challenging area of Social Care, where you will be supported to develop into the role with regular supervision, training and peer support. Norfolk is a beautiful county, a real hidden gem with over 90 miles of unspoilt coastline, scenic countryside, the unique Norfolk Broads, amazing wildlife, picturesque market towns and fabulous seaside resorts. At the heart is the vibrant city of Norwich with excellent shopping, a vast array of restaurants and a pub for every day of the year. Travel links are extensive, with direct rail links to London and Cambridge and Norwich International Airport with flights to Europe and beyond.

We anticipate that working remotely will be a key feature of this role and your office base will be in Fakenham. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. Adult Social Services in Norfolk is on an ambitious, exciting transformation journey. We're redesigning how we work to create a system that is flexible, human, and focused on better outcomes. As part of this journey, you'll contribute to an environment where learning is continuous, insight is shared, and innovation is encouraged. We support flexible and hybrid working, with a minimum expectation of two days per week spent in a community or office setting, helping you stay connected with colleagues, communities and the people we support.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 09 November 2026

All other applicants closing date: 16 November 2026