Support Workers

Dignus Group; Shepshed; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday

Annual leave milestones

Benenden Health

£500 referral scheme

Early Pay access

Company pension

EAP wellbeing support

Life assurance 2x salary

Overtime opportunities

Blue Light Card discounts

Paid training & qualifications

Fully funded apprenticeships

Career progression pathways

Job summary

Dignus Group is recruiting a Support Worker to help adults with complex needs live more independently and achieve personal goals. You will work within a person-centred care plan, supporting daily living tasks and community engagement in a fast-paced environment.

The role emphasizes compassionate care, strong communication, and flexibility to cover 24/7 shifts. Training is provided with funded apprenticeships and progression pathways available.

Qualifications

• Experience supporting vulnerable adults or people with complex needs.
• Caring, calm and person-centred approach.
• Strong communication and relationship-building skills.
• Flexibility to work across shifts.

Responsibilities

• Provide person-centred support to help individuals gain independence and achieve goals.
• Assist with daily living tasks (cooking, cleaning, shopping).
• Help individuals access community activities and appointments.
• Encourage choice, independence and informed decisions.
• Support tenancy upkeep and home environment.
• Complete accurate daily records and reports.
• Coordinate with social workers, families and wider support networks.
• Support transitions between services and admissions.
• Respond calmly to incidents and emergencies.

Skills

Compassionate

Resilient

Communication

Safety & wellbeing

Education

Health & Social Care Level 2 (desirable)

Job description

At Dignus Group, we create safe, supportive homes for adults with complex needs who may need extra help to live independently and achieve the goals that matter most to them. Across our services, Dignus Specialist Care and Dignus Support, we provide residential care and supported living for people with autism, mental health needs, learning disabilities, and physical or sensory disabilities. As a Support Worker, you'll play a vital role in helping people build confidence, develop life skills, and grow their independence so they can live the lifestyle they choose. This is a rewarding and fast-paced role where no two days are the same. If you are compassionate, resilient, and passionate about helping people reach their full potential, this could be the perfect opportunity for you.

• 28 days holiday inclusive of bank holidays
• Additional annual leave at key career milestones
• Benenden Health plan for added peace of mind
• £500 employee referral scheme
• Early Pay access for greater financial flexibility
• Company pension to support your future
• Employee Assistance Programme (EAP) wellbeing support
• Life assurance at 2x annual salary
• Overtime opportunities
• Blue Light Card access with discounts on retail, travel, and leisure
• Paid training and access to recognised qualifications to support career progression
• Fully funded apprenticeships
• Clear development pathways and opportunities to progress within the organisation

What the role involves:

What the role involves: You will support vulnerable adults with a range of complex needs, helping them move towards greater independence and achieve their personal goals. Working to individual care plans and risk assessments, you will provide person-centred support tailored to each individual's needs. This may include:

• Supporting with daily living tasks such as cooking, cleaning and shopping
• Helping individuals develop life skills and confidence
• Supporting access to community activities, appointments and opportunities
• Encouraging choice, independence and informed decision-making
• Supporting individuals to maintain their tenancy and home environment
• Completing accurate daily records, incident reports and support documentation
• Working closely with social workers, professionals, families and wider support networks
• Supporting transitions, including new admissions and moves between services
• Responding calmly and appropriately to incidents, risks and emergencies

Working pattern:

This service operates 24/7

• Days 37.5 Hours - Any 5 Days out of 7 on a rota basis, including weekdays, weekends, evenings, and bank holidays where required.
• Nights 36 Hours - Any 4 Days out of 7 on a rota basis, including weekdays, weekends and bank holidays where required.

Flexibility is important, as the needs of the people we support can vary day to day.

We welcome applications from both experienced Support Workers and people who are new to care but have the right values, attitude and willingness to learn.

• Experience supporting vulnerable adults or people with complex needs, or transferable experience from roles involving people support, customer service, healthcare, education, hospitality or community work
• A caring, calm and person-centred approach
• Strong communication and relationship-building skills
• Confidence working in fast-paced or unpredictable environments
• A proactive attitude and willingness to take initiative
• Good record keeping and organisational skills
• Commitment to safeguarding and professional boundaries
• Flexibility to work across shifts
• A genuine passion for helping people live more independent lives
• A Level 2 qualification in Health & Social Care is desirable, but not essential.

Dignus Group is proud to align with the Care Workforce Pathway, strengthening your development journey and opening clear routes for progression as you grow with us.