Support Worker – Young People (Progression Coach)

Central Recruitment Services Ltd; North East; On-site; GBP 17,000 - 25,000; Full time

Job summary

Central Recruitment is recruiting three Progression Coaches to support young people (18+) in the Durham area. You will manage a small caseload, provide safeguarding and tailored support, and help clients access education, training, and work opportunities.

Lone working and two sites across Durham are part of the role. Shifts vary from early to late, on a rota basis; 37.5 hours/week; temporary contract for 2–3 months, paying £15.20 per hour including holiday pay.

Qualifications

• Experience working with young people or homelessness contexts.
• Understanding needs of individuals facing homelessness and related risks.
• Experience holding a caseload and knowledge of safeguarding procedures.
• Ability to work to professional boundaries and adjust with colleagues.
• Full UK driving licence and access to a car.

Responsibilities

• Hold a caseload of up to 8 clients and conduct regular key sessions.
• Ensure safety and wellbeing following safeguarding protocols.
• Provide flexible, personalised support and involve clients in decisions.
• Collaborate with external agencies complying with data sharing rules.
• Support access to Education, Training, Employment and volunteering.
• Prepare accommodation and support transitions, coordinate volunteers.
• Maintain clear records and assist with building security.

Skills

Young people support

Safeguarding

Caseload management

Literacy

Numeracy

IT skills

Driving licence

Job description

Central Recruitment is working with a prominent national homelessness charity, whose work includes supporting and accommodating young people.

Our client is currently recruiting for three Progression Coaches to work in the Durham area at services that provide support to young people (aged 18+) to help them move on to their own independent accommodation.

Employment details:

• 37.5 hours per week
• Monday - Sunday (rota basis)
• Shifts: 07:30 - 15:30, 09:00 - 17:00 and 14:00 - 22:00
• Temporary: approximately 2-3 months
• £15.20 per hour (£13.56 per hour, with £1.64 holiday pay)

Please note: You will be required to work across two supported accommodations and provide outreach support to young people across the Durham area. This role involves lone working.

Key responsibilities:

• Hold a caseload of up to 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
• Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
• Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
• Maintain clear, accurate records
• Manage the security of the building

What we’re looking for:

• Experience working with young people or those affected by homelessness
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
• Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
• Experience of managing challenging behaviour, including responding calmly to crisis
• Strong literacy, numeracy and IT skills and ability to take notes
• Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
• Essential: Full UK driving licence and access to a car

Further requirements:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process
• Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position