Support Worker / Young People

TN United Kingdom; Frome; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading organization is seeking a dedicated Support Worker to assist young people aged 16–25 in navigating housing pathways and improving their independence. The role involves supporting clients in various settings, managing administrative duties, and fostering a safe environment. Ideal candidates will demonstrate strong communication skills, teamwork, and a commitment to empowering youth.

Benefits

Enhanced sick pay

Cycle to work scheme

20% discount on childcare

Inclusive health & wellbeing centre membership

Free online gym classes

Corporate gym discounts

Qualifications

• Ability to empower and enable young people.
• Must hold a Full Drivers Licence and have Access to a Vehicle.
• Knowledge of support agencies for young people aged 16–25.

Responsibilities

• Support young people in housing and community settings.
• Manage housing duties like administration and rent collection.
• Engage in the young person's journey through the housing pathway.

Skills

Effective communication

Teamwork

Active listening

Conflict resolution

Organizational skills

Tools

Microsoft Office

Outlook

Job description

We have a fantastic new job opportunity for a Support Worker who has experience working with young people aged 16–25, demonstrating empathy, patience, and dedication to providing exceptional support.

As a Support Worker, you will collaborate with a team to create a safe and welcoming environment for young people within housing projects and the community.

Your role involves helping young people navigate the housing pathway to improve their quality of life and independence.

DUTIES

Your responsibilities as a Support Worker include:

• Supporting young people in housing and community settings to develop skills for independent living.
• Assisting the organization in providing support across various areas, including accommodation and community-based work, helping those not housed to identify, secure, and set up accommodation for independent living.
• Engaging in each stage of the young person's journey with the organization, supporting their progress through the housing pathway to enhance their well-being across five outcomes: Being Healthy, Staying Safe, Enjoying and Achieving, Making a Positive Contribution, and Economic Well-being.
• Managing housing duties such as administration, rent collection, repairs, health and safety tasks, and maintaining a welcoming and safe environment for clients and staff.

CANDIDATE REQUIREMENTS

• Ability to be innovative, take initiative, be self-motivated, and plan your workload.
• Strong organizational and administrative skills.
• Effective communication skills, both written and verbal.
• Capacity to work in stressful or challenging environments, demonstrating assertiveness and conflict resolution skills.
• Teamwork skills, including supervision, openness, honesty, and constructive feedback.
• Active listening abilities.
• Ability to empower and enable young people through your work.
• Understanding and commitment to equal opportunities.
• Ability to work non-judgmentally.
• Knowledge of support agencies and networks for young people aged 16–25.
• Ability to share knowledge effectively in both one-to-one and group settings, informally and formally.
• Excellent IT skills, including proficiency with Microsoft Office and Outlook.
• Must hold a Full Drivers Licence and have Access to a Vehicle.

BENEFITS

• Enhanced sick pay, compassionate leave, and emergency dependent leave.
• Cycle to work scheme.
• 20% discount on childcare at our childcare settings.
• Inclusive health & wellbeing centre membership in Bath for £15/month.
• Free online gym classes.
• Staff events and a departmental intranet for news and updates.
• Corporate gym discounts at Fusion Lifestyle gyms in Mendip/Somerset, reduced from £48 to £38/month.

This role is subject to a clear enhanced DBS check, including the child barring section.