Support Worker - SHINE Service

SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER); Weymouth; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

30 days annual leave (pro rata)

enhanced family friendly policies

pension

interest free travel loans

tenancy deposit loan

payroll giving

cycle to work scheme

employee assistance programme

Job summary

Shelter is seeking a Support Worker in Weymouth to join the SHINE team, helping women who are homeless or at risk due to trauma and disadvantage. This full-time, fixed-term role (35 hours) offers £32,585 per annum plus £802 Essential Car User Allowance.

You will work with Dorset charity STARS, tailor accommodation support, connect clients with counselling, and collaborate with partner agencies to overcome barriers to sustaining a home.

Qualifications

• Good understanding of needs of women affected by homelessness and multiple disadvantage.
• Knowledge of safeguarding frameworks and delivery of services for women.
• Ability to manage a demanding caseload and work with multiple agencies.

Responsibilities

• Provide tailored accommodation support to women at risk of homelessness.
• Help clients access specialist counselling and address trauma.
• Collaborate with STARS and partner agencies to overcome barriers to sustaining a home.
• Maintain accurate case records and use case management tools.

Skills

Case management

Driving licence

Microsoft Office

Crisis intervention

Empathy and listening

Tools

Microsoft Office

Case management software

Job description

Salary £32,585 per annum plus £802 Essential Car User Allowance

Job Reference shelter/TP/1712/192

Number Of Positions 1

Contract Type Fixed Term

Salary £32,585 per annum plus £802 Essential Car User Allowance

Working Hours 35

Location Weymouth

Closing Date 08/10/2026

Job Category Housing Advice

Region / Division Shelter

Directorate Services - Community Services, National Services and TOAS

Job Introduction

Location: Weymouth

Hours: Full time – 35 hours per week

Salary: £32,585 per annum plus £802 Essential Car User Allowance

Contract: Fixed term until 31st March 2029

Closing date: Wednesday 23rd September 2026 at 11.30pm

This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

Do you have a good understanding of the needs of women affected by homelessness and multiple disadvantage? Then join Shelter as a Support Worker and you could soon be playing a vital role supporting women who are at risk of homelessness.

About The Role

The role will work in partnership with Dorset charity STARS – Sexual Trauma and Recovery Service and your focus will be to support women who have experience trauma and abuse and are at risk of being made homeless. You will be part of the SHINE service – (Sustaining Housing Independence and Emotional Resilience) and will tailor accommodation support to each woman and support them to overcome the barriers they face to sustaining a home. You will also help them to access specialist counselling to address and recover from their experiences.

About You

You have a strong understanding of support and housing issues and experience of working with women with multiple disadvantage. You also have knowledge of safeguarding frameworks, experience of the delivery of services for women and of working with multiple agencies to support people. You are able to manage a demanding caseload and use case management and Microsoft Office tools for your work. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

Benefits

• 30 days of annual leave (pro rata)
• enhanced family friendly policies
• pension
• interest free travel loans
• tenancy deposit loan
• payroll giving
• cycle to work scheme
• employee assistance programme

About The Team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement.

In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.