Support Worker

Shelter; Weymouth; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

30 days annual leave (pro rata)

Enhanced family-friendly policies

Pension scheme

Interest-free travel loans

Tenancy deposit loan

Payroll giving

Cycle to work scheme

Employee assistance programme

Job summary

Shelter in Dorset is seeking a Support Worker to help women facing homelessness and trauma. You will tailor housing support, help access counselling, and work within the SHINE service in partnership with STARS to sustain a home.

You will manage a demanding caseload, use case management tools and Microsoft Office, and travel to clients' homes with a valid driving licence.

Join a charity committed to housing rights and inclusive practices.

Qualifications

• Understanding of needs of women affected by homelessness and multiple disadvantages.
• Experience applying safeguarding frameworks.
• Experience delivering services for women and coordinating with multiple agencies.
• Ability to manage a demanding caseload and use case management systems.
• Proficiency with Microsoft Office.
• Full driving licence and access to a car for home visits.

Responsibilities

• Tailor accommodation support to each woman to sustain a home.
• Support access to specialist counselling for trauma recovery.
• Work in partnership with Dorset charity STARS and the SHINE service.
• Visit clients in their homes and coordinate with housing services.

Skills

Homelessness awareness

Housing support

Safeguarding knowledge

Multi-agency collaboration

Caseload management

Case management software

Microsoft Office

Full driving licence

Tools

Microsoft Office

Job description

The role will work in partnership with Dorset charity STARS - Sexual Trauma and Recovery Service and your focus will be to support women who have experience trauma and abuse and are at risk of being made homeless. You will be part of the SHINE service - (Sustaining Housing Independence and Emotional Resilience) and will tailor accommodation support to each woman and support them to overcome the barriers they face to sustaining a home. You will also help them to access specialist counselling to address and recover from their experiences. Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

Do you have a good understanding of the needs of women affected by homelessness and multiple disadvantage? Then join Shelter as a Support Worker and you could soon be playing a vital role supporting women who are at risk of homelessness.

You have a strong understanding of support and housing issues and experience of working with women with multiple disadvantage. You also have knowledge of safeguarding frameworks, experience of the delivery of services for women and of working with multiple agencies to support people. You are able to manage a demanding caseload and use case management and Microsoft Office tools for your work. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

We offer a wide range of benefits, including

• 30 days of annual leave (pro rata)
• enhanced family friendly policies
• pension
• interest free travel loans
• tenancy deposit loan
• payroll giving
• cycle to work scheme
• employee assistance programme

About the team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It's our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.